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Stallion Infrastructure Services · 1 month ago

Route Service Technician

Decatur, TX

Full-time

Onsite

Entry Level

1+ years exp

Stallion Infrastructure Services is a company focused on providing waste management solutions. The Route Service Technician is responsible for operating a truck to service and maintain portable restrooms and related assets at various customer locations, while ensuring compliance with safety regulations and company policies.

InfrastructureLogisticsRental

Responsibilities

Operates truck in a safe manner in compliance with all local, state, and federal regulations and company policies

Maintains a clean truck inside and out

Performs daily pre and post trip inspections as set forth by Stallion Infrastructure Services procedures and D.O.T. guidelines. Major concerns should be brought to the Branch Operations Manager without delay

Must follow all Stallion Infrastructure Services Standard Operating Procedures (SOPs) and General Standards

Immediately reports all unsafe situations or service-related issues to the dispatch office who will determine course of action

Perform all task assigned by Branch Operations Manager, including but not limited to delivery and pick up of rental equipment, restocking trucks, organizing shop, organizing yard, helping in a different department or responding to emergency calls in a timely manner

Provides service for customers’ portable restroom(s) or related asset(s) by following consistently Stallion Infrastructure Services Service Steps each time a service is performed

Must keep work areas in yard clean and organized and notify Branch Manager if a hazard is recognized

Responsible for communicating with Branch Operations Manager on items that can hinder a job i.e., low inventory, keys, chemicals, supplies etc

Responsible for communicating with office staff regarding items that can hinder a job

Submits all route information and paperwork to the office at end of each shift

Utilizes dispatching software for routing, documenting photos, logs customer concerns

Professional interaction with employees and customers is always required

Provides distinguishably different level of service through courteous and expeditious customer service in all aspects of operation to the general public and customers. All contact is to be documented using routing software tablet provided in real time during the route day

Answers questions for customers and directs them to contact office for additional information

Provide routing feedback to office and Dispatcher to be most efficient as well as giving the customer the best service possible

Uniforms are expected to be always worn

Performs other duties as assigned

Qualification

Commercial driving experienceGPS/dispatching systemWaste industry experienceWork in all weatherPull a trailerGeneral knowledge of mechanicsCommunication skills

Required

Legally eligible to work in the United States

Possess a valid driver license

Must be able to pass pre-employment background screen and drug and alcohol tests

Ability to read, operate, and understand an electronic map/GPS/dispatching system utilizing a phone or iPad

Ability to perform physical requirements of the job (prolonged physical exertions, including lifting, pushing, pulling, and climbing)

General knowledge of the mechanics of trucks

Ability to work overtime, weekends, and holidays

Ability to work in all weather conditions

Good written and verbal communication skills to be able to communicate effectively and professionally with WSI staff and customers

Must follow all Stallion Infrastructure Services Standard Operating Procedures (SOPs) and General Standards

Immediately reports all unsafe situations or service-related issues to the dispatch office who will determine course of action

Responsible for communicating with Branch Operations Manager on items that can hinder a job i.e., low inventory, keys, chemicals, supplies etc

Responsible for communicating with office staff regarding items that can hinder a job

Submits all route information and paperwork to the office at end of each shift

Utilizes dispatching software for routing, documenting photos, logs customer concerns

Professional interaction with employees and customers is always required

Provides distinguishably different level of service through courteous and expeditious customer service in all aspects of operation to the general public and customers

Answers questions for customers and directs them to contact office for additional information

Provide routing feedback to office and Dispatcher to be most efficient as well as giving the customer the best service possible

Uniforms are expected to be always worn

Physically able to push or pull independently (unassisted) 50 pounds between 25 and 50 times a day

Physically able to lift independently (unassisted) 50 pounds from the ground to waist height between 25 and 50 times a day

Physically able to get up and down from the cab of a commercial motor vehicle between 30 and 50 times a day

Physically able to lift with assistance (helper) 100 pounds between 20 and 30 times a day

Physically able to bend at the waist and knees between 120-150 times in a day

Physically able to reach overhead and pull down using 20 pounds of force and secure a tarp

Physically able to climb up to 8 feet in height to deploy a 25-pound tarp

Physically able to work 8 to 12 hours in extreme weather conditions (heat, cold, rain, and snow)

Understand waste collection policies, procedures, guidelines and practices; understanding of Department of Transportation and State requirements for operators of commercial motor vehicles

Hear in the normal audio range with or without correction; See in the normal visual range with or without correction