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Dynamic Lifecycle Innovations · 3 days ago

Field Operations Manager

Onalaska, WI

Full-time

Hybrid

Mid, Senior Level

$77K/yr - $100K/yr

5+ years exp

Dynamic Lifecycle Innovations is a company focused on giving electronics their next best life while protecting the planet. As the Field Operations Manager, you will enhance and scale the company's field service operations by building a strong partner network and ensuring high-quality onsite service delivery while overseeing operational excellence and compliance with standards.

ConsultingElectronicsEnvironmental ConsultingInformation TechnologyLogisticsRecyclingWaste Management

Growth Opportunities

Responsibilities

Develop and manage a high-performing network of field service and logistics partners with clear tier structures, KPIs, and compliance standards

Oversee onsite service execution—including decommissioning, pickups, data sanitization, and logistics—to ensure consistent, high-quality delivery

Lead financial oversight of service operations by analyzing vendor performance, margins, revenue contributions, and cost efficiencies

Serve as a key liaison between customers, Sales, Account Management, and field teams to ensure smooth planning, communication, and execution

Drive continuous improvement through SOP development, auditing processes, corrective action plans, and operational optimization

Collaborate cross-functionally with EHS and Compliance to uphold environmental and data security requirements across all field operations

Act as an escalation point for complex onsite jobs and issues requiring fast, solutions-oriented action

Qualification

ERP systemsLogistics managementCompliance standardsAccount managementData security complianceCustomer serviceMicrosoft Office SuiteAnalytical skillsProject managementCommunication

Required

Associate degree in Business, Business Management, Marketing, Sales, or a related field (Additional relevant experience will be considered in lieu of formal education)

5–7 years of experience in logistics, compliance, operations, account management, or profitability reporting

Proven experience working with ERP tools, RFP/RFI development, customer best practices, reporting, and environmental/data security compliance

Strong knowledge of ERP systems, customer service best practices, and compliance standards

Skilled communicator with excellent verbal and written abilities

Advanced computer proficiency with strong analytical and detail orientation

Highly organized with strong time management and project execution skills