Loan Servicing Specialist jobs in United States
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Center Street Lending ยท 19 hours ago

Loan Servicing Specialist

Center Street Lending is one of the largest lenders for residential transition and ground up loans for residential investors. They are seeking a Loan Servicing Specialist who will be responsible for the administrative duties of existing loans, including processing payments and monitoring loan maturity dates, while maintaining high levels of customer service.

Real Estate Investment

Responsibilities

This position will be responsible for the administrative duties of existing loans, including processing payments, generating, and posting payoffs
Monitoring loan maturity dates and reaching out to customers as necessary
A loan servicing specialist may also be responsible for initiating any necessary procedures for delinquent accounts. setting up or maintaining databases with loan records
Perform a variety of clerical tasks (including data entry and updating loan files
Prepare payoff statements and send to the customer
Ensure all applicable loan documentation is uploaded to image repository system
Handle loans that are complex in nature ensuring all documentation is complied with
Answer questions pertaining to all areas of loan servicing including payment research, loan maturity, payoff amounts, cross collateralization agreements, etc
This position is responsible for maintaining and updating critical loan data within the servicing system
Respond to phone calls/emails regarding questions on loan payment/transfer letters
Maintain high levels of customer service at all times

Qualification

Mortgage Terms knowledgeBanking backgroundMicrosoft Office proficiencyDatabase systems usageCustomer service orientationOrganizational skills

Required

Background in banking, mortgage, financial services & customer services
H.S. Diploma required
Proficient in Word, Excel, and all Microsoft products
Customer oriented, able to contact customers and provide excellent follow-up and excellent customer service
Highly organized, and comfortable using database systems and common office software programs

Preferred

Knowledgeable in Mortgage Terms- Promissory note, Deed Of trust, Appraisal
additional education preferred

Benefits

Paid time off
Health insurance
Dental insurance
Vision
401k plan
Company Events
Great Team Culture!

Company

Center Street Lending

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Private lender based in California

Funding

Current Stage
Growth Stage

Leadership Team

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Michael Marshall, CPA, MBA
Chief Financial Officer & Chief Operating Officer
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Jared Reyes
Chief Sales Officer (CSO)
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Company data provided by crunchbase