Trimble Inc. · 2 hours ago
Customer Success Manager
Lake Oswego, OR
Full-time
Hybrid
Mid Level
$80K/yr - $106K/yrTrimble Inc. is a leading provider of enterprise asset management software, and they are seeking a Customer Success Manager for their Local Government Division. The role involves owning customer relationships, ensuring satisfaction and retention, and driving value through technical support and strategic advisory services.
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Responsibilities
Increase customer platform usage and adoption
Ensure customer satisfaction and retention
Establish a trusted strategic advisor relationship with the local government customers to drive strategic value
Work with customers to establish critical goals, key performance indicators and aid the customer in achieving their goals and overall vision
Manage customer escalations to various Trimble teams
Develop and maintain core product knowledge in Cityworks, Trimble Utilities software, and Pavement Express
TRAVEL: Approximately 30-40%
Qualification
Required
BS/BA in business management, GIS, geography, related field
Solid knowledge of local or county government
Knowledge of Community Development (building permitting processes, code enforcement, business licensing), Public Works and Utilities in municipal and/or utility districts (water, wastewater, stormwater, streets, and traffic)
Knowledge of Cityworks, Gainsight, Salesforce CRM and of Esri GIS
Prior experience in customer/account management
Ability to interact with customer teams at various levels of technical and non-technical depth
Benefits
Medical
Dental
Vision
Life
Disability
Time off plans
Retirement plans
Tax savings plans for health, dependent care and commuter expenses
Paid Parental Leave
Employee Stock Purchase Plan
Company
Trimble Inc.
Trimble is a global technology company that connects the physical and digital worlds, transforming the ways work gets done.
Founded in 1978
10001+ employees
H1B Sponsorship
Trimble Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (62)
2024 (61)
2023 (43)
2022 (52)
2021 (51)
2020 (34)
Funding
Current Stage
Public CompanyTotal Funding
$1.02BKey Investors
Bank of America
2022-12-30Post Ipo Debt· $1B
2002-01-15Post Ipo Equity· $19.2M
1990-07-27IPO
Leadership Team
Robert Painter
Chief Executive Officer
Phillip Sawarynski
Chief Financial Officer
Recent News
2026-01-06
2026-01-06
Business Insider
2025-12-25
Company data provided by crunchbase