Contexture · 1 month ago
Technical Integration Solutions Manager
Greater Phoenix Area
Full-time
Hybrid
Senior Level
$8,500/mo - $9,583/mo
6+ years expContexture is a company focused on healthcare technology solutions. The Technical Integration Solutions Manager will oversee technical aspects of projects, ensuring successful delivery of Health Information Exchange (HIE) services and products by managing integration projects and providing solutions to complex problems.
Health CareInformation ServicesInformation TechnologyNon Profit
Responsibilities
Analyze interface specifications and HL7 messages/CCDA documents for implementation projects
Strategically collect, retain, and normalize meaningful data from Contexture participants for current and future use
Troubleshoot and manage technical issues during Data Analysis, Build, QA, UAT testing and postproduction support with participants and vendors
Ensure that solutions are aligned to customer needs and requirements
Work with internal and external customers leads the creation of the functional specification and system arrangement (equipment) within budget and on schedule
Drive reliable and best practice technical solutions to complex problems during the implementation process
Analyzes delivery systems requirements and build systems/interfaces in a variety of platforms to support HIE services and products
Customize delivery that is interoperable with diverse systems
Help to scope and define integration projects, including but not limited to: Participate in integration discovery and scoping meetings with participants and their vendors Document integration requirements and project deliverables and providing this to the sales team for incorporation into billable SOWs as needed Interface with the Outreach team and the participant’s vendor when needed, to coordinate key customer delivery activities
Helps to identify gaps between business requirements and technical design solution documents, ensuring products are developed to include scalability for future project implementations, supportability for operations, and adequate reporting/logging
Understands the scope and details of project plan and can identify and communicate the need for technical resources for tasks or assigned areas of responsibility
Lead technical discussions between community participants and vendors to establish network connectivity to HIE and configure software solution according to desired clinical workflow for hospitals, labs, payers, physician practices, and any new participants
Troubleshoot with participants and vendors to identify and remediate any gaps in the interface specifications and clinical data (HL7 messages, CCDA documents, Reports) during Data Analysis, Build, QA, UAT testing, and postproduction support
Identify, prioritize, direct, communicate and drive to resolution all technical issues and risks to mitigate negative impact to community satisfaction, schedule, and budget forecasts during implementation and support CORHIO Service Desk on post-production issues
Escalate critical issues having significant organizational or project impacts to leadership
Provides advocacy on project risk avoidance and mitigation
Establishes and maintains client relationships with technical POCs. Communicates client feedback to leadership as appropriate
Facilitate and encourage participant commitment and collaboration to meet all interface specification requirements and HIE Gold Standards to alleviate defects in future project phases and postproduction
Suggests, implements, and owns improvements and proactively addresses issues. Answers all inquiries in a timely basis
Participates in design, review and influences critical technology projects within scope of role and team
Performs technical consultant duties to internal teams, participants, and vendors on, but not limited to, HL7 standards, patient identity best practices, interface requirements, quality measures, and information system workflow for smaller and/or less technical healthcare organizations
Solutions focused; does not just ask the question or raise the issue but provides options and leadership to solve the problem
Understands the software technology through active and hands on integration development activity
Contributes to repeatable HIE implementation methodologies and artifacts
Contributes to knowledge management capital through activities such as creating and updating Technical Solution and Technical Specification templates, Technical Implementation Guides, and connectivity documents
Create repeatable implementation plans, when possible, propose and defend standard changes to the Change Advisory Board for production configuration changes
Supplements other integration roles where additional capacity or expertise is needed
Partners and consults with other solutions and technologies on how they integrate and interact
Effectively self-manage through difficult and demanding situations with clear and timely decision making and incisive and creative problem solving
Analyze identified data sets and provide reporting output to sales when requested
Serve as a technical expert in all HIE technical project types with the ability to make, stand by and support decision making
Effectively transition between opposing technical discussions
Serve as HIE technical expert in product sales and discovery meetings
Serve as HIE technical expert in the development of test plans with the QA Team
Provide operational support which may include after-hours support, after-hours deployments, changes, or major incident response
Builds, coordinates, and executes deployment plans in Stage and Production environments across applicable systems
Positively contributes to a healthy team environment
Performs all other duties as assigned
Provide operational back-up support to Technical Integration Solutions Managers and System Integration Engineers
Performs other related duties as assigned
Qualification
Required
Minimum of 6+ years of experience in healthcare systems and technology
2+ years utilizing Agile methodologies
5+ years with integrating HL7, XML/CDA or other health information messaging systems
Bachelor's Degree in Computer Science, Information Systems, or another related field required or equivalent of 8+ years IT project management or system integration experience in healthcare working with external customers
Strong knowledge in clinical workflow, ideally across healthcare systems
Knowledge with interface engines like Mirth, Nexus, Connexion, or equivalent
Functional knowledge of networking and connectivity types (i.e., VPN, TCP/IP, SFTP, Web Services, API, HISP, iHE profiles)
SQL experience a plus (MongoDB and SQL preferred)
Electronic Health Record vendor experience desired, worked for or implemented preferably
Proficiency with MS Office suite, MS Visio, and MS Project, HL7Spy or other HL7 applications, Notepad++ or other XML applications, and Gliffy
Strong interpersonal and negotiation communication skills, with a high degree of self-motivation, ability to work independently, and lead technically complex discussions, while documenting
Outstanding professionalism and communication skills, with the ability to communicate with all levels of an organization, including executive suite
Proven leadership abilities across all levels of an organization, including executive suite
Robust process orientation, problem solving and troubleshooting skills, and a strong commitment to quality
Client and team focused
Strong analytic skills to provide leadership on data quality and other reporting
Proven balance of strategic and tactical skills
Proven ability to consistently turn strategy and vision into reality through effective project management, technical solutions definition, and communications
Adaptability in a fast-changing environment
Proven aptitude for seeking creative solutions to multifaceted problems
Ability to establish and meet deadlines in a fast-paced environment and work on many projects at the same time
Curiosity to understand and leverage new tools and technologies
Must occasionally be available for after-hours work, outside of normally scheduled hours
Benefits
Comprehensive benefits package
Company
Contexture
Contexture is a health information technology organization that provides technical support to advance health through information sharing.
201-500 employees
H1B Sponsorship
Contexture has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2023 (1)
Funding
Current Stage
Growth StageLeadership Team
Melissa Kotrys
Chief Executive Officer
Recent News
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