HEICO ยท 1 month ago
Account Representative
Tampa, FL, 33626, United States
Full-time
Onsite
New Grad, Entry LevelHEICO is a world leading innovator and manufacturer of EMI shielding products located in Tampa, Florida. The Account Representative is responsible for interacting with customers to provide information about products and services, handle inquiries, and resolve complaints.
AerospaceElectronicsManufacturing
Responsibilities
Confer with customers via email or telephone to provide information about products and services, take or enter orders
Support sales team by working with Regional Sales Manager and Mfg. Representatives
Respond to customer requests for quote, providing price and delivery
Enter customer orders into ERP system, and where necessary, coordinate with customers and other Team members on delivery and order exceptions
Compare lists of parts requested by customers with offer to quote
Compare actual sales to sales potential to find missed opportunities
Review open order report and follow up with customers for order status
Perform analysis and tasks in support of other members of the Engineering and Sales Teams
Obtain details of customer complaints or issues and assist with process of resolution
Refer unresolved customer grievances to designated departments for further information
Qualification
Required
Interact with customers to provide information in response to inquiries and orders about products and services
Handle and resolve complaints
Confer with customers via email or telephone
Support sales team by working with Regional Sales Manager and Mfg. Representatives
Respond to customer requests for quote, providing price and delivery
Enter customer orders into ERP system
Coordinate with customers and other Team members on delivery and order exceptions
Compare lists of parts requested by customers with offer to quote
Compare actual sales to sales potential to find missed opportunities
Review open order report and follow up with customers for order status
Perform analysis and tasks in support of other members of the Engineering and Sales Teams
Obtain details of customer complaints or issues and assist with process of resolution
Refer unresolved customer grievances to designated departments for further information
Company
HEICO
Heico is an aerospace, industrial, defense, and electronics company.
Founded in 1949
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1994-01-03IPO
Leadership Team
Adam Bentkover
Vice President of Acquisitions
Recent News
2025-12-24
StreetInsider.com
2025-12-22
Investor's Business Daily
2025-12-21
Company data provided by crunchbase