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Gemini · 2 weeks ago

Lead, Program Management (Credit Card Operations)

New York, NY

Full-time

Hybrid

Senior Level, Lead/Staff

$112K/yr - $160K/yr

10+ years exp

Gemini is a global crypto and Web3 platform seeking a Lead, Program Management for their Credit Card Operations team. The role involves designing and coordinating operational process changes and managing project life cycles with critical card vendors, while fostering relationships across the organization and vendors.

CryptocurrencyFinanceFinancial ServicesFinTechWeb3

Responsibilities

Partner across the credit card organization to provide high value portfolio, program and project management support for critical program

Manage project life cycle delivery as needed, from initiation through completion with critical card vendors such as Alloy, CoreCard and other Credit Card Vendors

Develop and maintain Critical policies for operations including collections policies and other servicing policies

Develop and encourage business transformation efforts

Build productive and positive relationships across the organization at all levels to drive influence

Build productive and positive relationships across the critical vendors to drive influence

Provide leadership in solving problems, improving processes, and creating a better experience for the business

Qualification

Program ManagementConsumer Lending ExperienceBusiness Process ImprovementCredit Card OperationsInterpersonal SkillsProblem SolvingOrganizational SkillsCommunication Skills