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EyeCare Partners · 6 hours ago

Patient Coordinator - Part Time

Yates Center, KS

Full-time, Part-time

Onsite

Entry Level

1+ years exp

EyeCare Partners is the nation’s leading provider of clinically integrated eye care, with a mission to enhance vision and improve lives. The Patient Coordinator acts as the first point of contact for patients, providing exceptional customer service and managing administrative responsibilities to ensure a smooth patient experience.

Hospital & Health Care

Responsibilities

Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave

Answer phones (both external and internal); assure prompt, courteous service at all times

Practice urgency at all times with patients’ time, as well as Doctor’s time and schedule

Manage patient flow in the office

Knowledge of common fees charged for common visits and collect correct payments

Complete daily reconciliations / close day / countdown cash drawer

General office duties and cleaning to be assigned by manager

Qualification

Customer servicePatient managementCash handlingTeam-orientedAdaptability

Required

High school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience

Reliable transportation that would allow employee to go to multiple work locations with minimal notice

Desire to gain industry knowledge and training

Demonstrates initiative in accomplishing practice goals

Ability to grow, adapt, and accept change

Consistently creating a positive work environment by being team-oriented and patient-focused

Commitment to work over 40 hours to meet the needs of the business

Ability to interact with all levels of employees in a courteous, professional manner at all times

Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave

Answer phones (both external and internal); assure prompt, courteous service at all times

Practice urgency at all times with patients' time, as well as Doctor's time and schedule

Manage patient flow in the office

Knowledge of common fees charged for common visits and collect correct payments

Complete daily reconciliations / close day / countdown cash drawer

General office duties and cleaning to be assigned by manager

Company

EyeCare Partners

At EyeCare Partners, we are on a mission to reinvent eye care by creating a network of optometry and ophthalmology practices that bring together a wealth of expertise, resources and knowledge.

Founded in 2015

St. Louis, Missouri, US

5001-10000 employees