USAJOBS · 1 month ago
Firearms Specialist NF2 Regular Part-Time
Quantico, Virginia, USA
Full-time, Part-time
Onsite
Entry Level
$17/hr - $18/hr
1+ years expMarine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. The Firearms Specialist will focus on delivering a best-in-class customer experience in the firearms department while adhering to all governing processes and managing inventory effectively.
ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency
No H1B
U.S. Citizen Only
Responsibilities
Reports to the Department Manager, Assistant Store Manager, Operations Manager or Store Manager
Focuses on delivering a best in class customer experience and driving strong customer engagement with the firearms department. Focuses on solution based selling, offering applicable accessories and services to the customer in addition to the firearm. Required to strictly adhere to all governing bodies processes/requirements including but not limited to: ATF, FFL, DOD, Marine Corps, State, Corporate and local command for selling, handling, receiving, transferring, inventory management, and records management for all weapons and ammunitions
Communicates with management to support customer inventory requests and general business needs. Uses exception reporting to identify merchandise categories requiring corrective action to protect sales and customer service levels. Follows the special order process according to standard processes. Supports advertisement and promotional set up requirements including, merchandising, signing, pricing and other tasks as needed
Must be flexible to support the operations of the building/command they work in. Will actively engage with Sales Managers on all departmental operations including ensuring RIMA (Retail Inventory Management Application) scans are completed and follow through is executed to include inventory adjustments when necessary. Supports and participates year-end inventory planning, execution and researching variance reports
Will be asked to support store operations in areas of POGs (Planograms), replenishing the sales floor, managing on hand integrity, receiving of products, backroom organization, customer program engagement, cash register duties and other operational tasks both within and outside of the assigned department. May be periodically assigned to work in other areas of the store (outside firearms) when firearms workload is not present, is significantly diminished, or there is more staffing than required workload within firearms
Mentors, trains and leads by example for firearms employees to achieve best practice and brand standards
Maintains highest service levels, and communicating with all stakeholders, including customers, associates and all management levels. Completes all required training to maintain Firearms eligibility. May work outside of retail in other firearms activities within MCCS including but not limited to the firing range, or target practice facility
May maintain some or all key holder standards; Opening, closing, vendor management, light custodial duties and register operations/cash handling. May require additional training, certifications or licenses as required by the business / position including but not limited to, food safety training and military star card access. Participates in year-end inventory. Identifies and communicates potential risk of loss and/or theft
Qualification
Required
One year of sales associate or sales lead experience in a retail environment
Ability to learn, execute and train operating standards and procedures
Experience leading by example and showcasing best practice customer service and problem solving
Proficient in operating computer with knowledge of Microsoft applications such as Excel, Word and Outlook
Ability to successfully obtain/maintain a Tier 3 background investigation
Must complete DD Form 2760 certifying whether or not a qualifying conviction for a misdemeanor or felony crime of domestic violence has occurred
Continuing obligation to notify the immediate supervisor of any qualifying conviction through completion of DD Form 2760
Preferred
Two years of specialty retail experience with firearms, tactical and outdoor sporting goods
Benefits
Stability of Federal Civilian Service
People with passion for doing work that matters
Quality of Work Life Balance
Competitive Pay
Comprehensive Benefit Packages
Marine Corps Exchange and Base Facility Privileges
Company
USAJOBS
USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.
10001+ employees
Funding
Current Stage
Late StageRecent News
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