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Sentry · 2 weeks ago

Renewal Underwriting Executive-National Accounts

Madison, WI

Full-time

Hybrid

Mid, Senior Level

2+ years exp

Sentry is a leading mutual insurance company dedicated to providing excellent customer service. As a Renewal Underwriting Executive, you will be responsible for retaining accounts and developing strong relationships with National Accounts, while applying underwriting policies and procedures to evaluate business acceptability.

Insurance

Responsibilities

Provide consistent customized service through professional communication with customers and brokers

Retain accounts by developing and delivering a comprehensive stewardship process that fosters strong relationships with assigned National Accounts

Apply underwriting policy, philosophy and procedures to evaluate the acceptability of submitted or existing business

Lead the underwriting strategy, customer service, and renewal negotiations for an existing book of business

Develop and maintain a positive working relationship with territory executives, brokers and clients

Present issues and opportunities that affect efficient services, profit and growth opportunities, and the promotion of specific insurance products

Work on basic to complex underwriting assignments using manuals and established procedures

Coordinate services between the National Accounts customer, broker, claims, loss control and customer accounting

Handle renewal order and initiate renewal processing and billing

Follow up on security and agreement issues

Demonstrate an understanding of the insurance marketplace and emerging industry issues

Be directly involved in solving credit problems with assigned accounts and brokers

Handle day-to-day service issues including retro adjustment and audit questions

Develop and deliver comprehensive Stewardship Reports that will include benchmark targets and results

Encourage the sharing of insurance expertise and foster stronger relationships with customers

Coordinate communication to National Accounts customers on new or enhanced services

Monitor loss control plans and other service plans to ensure that the customer is receiving the services that have been promised

Maintain privacy and confidentiality requirements as required by legislation

Participate in National Accounts sales meetings

Train other underwriters, facilitate presentations and conduct training on underwriting procedures

Qualification

Business Products underwritingNational Accounts underwritingInsurance marketplace knowledgePropertyCasualty licenseCommunication skillsTrainingCustomer serviceRelationship managementFacilitation

Required

2 years Business Products underwriting experience required

Demonstrated communication skills required to provide excellent external and internal customer service

Ability to obtain and maintain a property and casualty license

Ability to have and maintain an acceptable driving record to meet travel requirements of the job (25% - 30% travel requirement)

Preferred

Bachelor's degree preferred or equivalent work experience

National Accounts underwriting experience preferred

Completion of IIA, CEBS, CPCU and LOMA insurance courses/designations preferred

Benefits

Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday in office.

As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop you will receive prior to your start, Sentry will provide equipment for your home office.

Meal Subsidy available for associates who report to an office.

401(K) plan with a dollar for dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future.

Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program.

Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time Off.

Group Medical, Dental, Vision, Life Insurance, Parental Leave, and our Health and Wellness benefits to encourage a healthy lifestyle.

Well-being and Employee Assistance programs.

Sentry Foundation gift matching program to encourage charitable giving.

Company

Sentry

Glassdoor3.5

In 1904, members of the Wisconsin Retail Hardware Association founded their own insurance company—one built on mutual support, shared strength, and a commitment to service.

Founded in 1904

Stevens Point, WI, US

5001-10000 employees