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Mohawk Industries · 3 weeks ago

SALESFORCE ADMINISTRATOR (Dallas, Texas, United States, 75217)

Dallas, TX

Full-time

Onsite

Mid Level

3+ years exp

Mohawk Industries is the largest manufacturer of tile and natural stone in the United States, and they are seeking a Salesforce Administrator to support the implementation, optimization, and maintenance of CRM systems. This role involves collaborating with sales leadership and IT teams to enhance sales technology tools and drive business growth.

Commercial Real EstateConstructionManufacturingResidential

No H1B

Responsibilities

Assist in the implementation and configuration of sales technology solutions, including CRM systems, sales analytics tools, and sales automation platforms

Lead the design, development, and deployment of advanced Salesforce automations (Flows, complex validation rules, custom objects, etc.)

Lead mandatory platform upgrades

Lead system upgrades and Salesforce release testing

Responsible for CRM administrative functions including, but not limited to customer support, user management, data management, flows, reports, and dashboards

Collaborate with IT teams and vendors to ensure the successful deployment and integration of sales technology tools

Analyze sales data to identify trends, patterns, and insights that can inform sales strategy and decision-making

Work with IT teams and vendors to optimize the configuration and customization of sales technology solutions

Identify opportunities to streamline and automate sales processes through the use of technology

Collaborate with cross-functional teams to implement process improvements and automation initiatives

Work on projects and assignments as part of a large work team

Perform accurate analyses, conduct research, and draw meaningful conclusions about potential job/work-area impacts

Effectively apply functional, process, and procedural or technical knowledge to address business challenges

Perform other duties as needed

Qualification

Salesforce Administrator CertificationSales & Service CloudData Management SkillsLightning ExperienceAdvanced AutomationSalesforce Security ModelProficient in Microsoft OfficeCommunicationProblem solvingOrganizational skills