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Central Ohio Primary Care · 1 month ago

Insurance Claims Coordinator

United States

Full-time

Remote

Entry Level

1+ years exp

Central Ohio Primary Care is seeking an Insurance Claims Coordinator responsible for processing denied insurance claims and handling appeals. The role involves analyzing patient accounts, resolving billing issues, and acting as a liaison between patients and payers to ensure timely reimbursement.

Health CarePrimary and Urgent Care

Responsibilities

Work listing of aged accounts and handle incoming correspondence from insurance payers and/or sites to resolve any billing issues that delay reimbursement

Analyze patient accounts, identify billing issues, and determine solutions with insurance companies. Take appropriate actions as needed such as re-filing claims, requesting adjustments, refunds, etc

Update patient demographic information and make any necessary system corrections to the patient account

Act as a liaison between patient and payer when needed to provide patient and/or payer with clear and accurate billing information or other pertinent information to expedite payment

Conduct research to provide patient and/or physician with clear and accurate account information

Report trends or specific issues to management regarding insurance claims

Recommend quality and/or process improvement initiatives in order to more effectively and efficiently perform the job functions of this position

Adhere to the HIPAA guidelines regarding confidentiality relating to the release of financial and medical information

Maintain the values and philosophy of the mission statement of the company

Performs all other duties as assigned by management

Qualification

Insurance claims processingBilling issue resolutionMicrosoft TeamsMicrosoft WordMicrosoft ExcelMicrosoft OutlookCustomer serviceCollections experienceHIPAA compliance

Required

High School diploma or GED

Working knowledge of Microsoft Teams, Word, Excel and Outlook

Must reside in Ohio

Preferred

1 year experience in a health care setting

1 year experience in customer service

1 year proven experience in collections

Benefits

Full Time/Benefits Eligible

Company

Central Ohio Primary Care

Founded in 1996 by a dedicated group of 33 physicians, Central Ohio Primary Care (COPC) set out to prioritize patient care over administrative burdens.

Founded in 1996

Westerville, Ohio, USA

1001-5000 employees