Evident Microscopy · 1 month ago
Field Service Engineer - Digital Pathology, East USA (Evident MIS)
Boston, MA
Full-time
Onsite
Mid Level
$67K/yr - $93K/yr
3+ years expEvident Microscopy is a company dedicated to making people's lives healthier and safer through advanced imaging solutions. The Field Service Engineer will be responsible for installing, calibrating, and repairing imaging devices while providing support to pathology labs and medical centers in their digital transformation efforts.
ElectronicsIndustrial ManufacturingManufacturing
Responsibilities
Installation, qualification, operation, maintenance, upgrades, debugging of digital scanner systems and their accompanying desktop computers
Conducts complete performance assurance and electrical safety testing
May provide information for the development of testing protocols
Performs preventive/scheduled maintenance on devices as required
Responds to equipment problems; evaluates, troubleshoots and corrects problems up to and including those requiring rule-based trouble-shooting and a moderate level of diagnostic skill and having a moderate to high level of acuity and complexity. Determines the need to remove and/or replace malfunctioning devices from service and implements accordingly
Performs equipment repairs of substantial difficulty to a level requiring generic test instrumentation or diagnostic software, e.g., to board or component level for electrical devices
Participates in equipment evaluations, installations and upgrades, including software revision updates
Instructs others on testing, calibration, preventive maintenance, basic trouble-shooting and repair of digital scanning equipment
Thoroughly and accurately documents inspections, repairs, maintenance procedures, and training activities in a timely manner. Documents and maintains accurate and current inventory records of all replacement and repair parts
Using data indicators, intuition, and/or other resources, helps to identify system, safety and quality problems, suggests solutions, and provides information that leads to change in department and on teams
Performs on-call function (schedule rotation) providing in-house repairs and assistance as needed
Performs other related duties as required
Travel, average of 50%, up to 70% as needed
Qualification
Required
Bachelor's degree in Biomedical Engineering Technology, Electrical Engineering, Mechanical Engineering or Electronics Engineering Technology (EET) Instrumentation OR Associate's (AS) degree in Biomedical Electronics Technology, Biomedical Equipment Technology or Biomedical Engineering Technology or in a related technical field such as Electronic Technology
3-4 years of related experience with Bachelor's degree or 5+ years of related experience with Associate's degree
Must have competence in ability to understand product specifications, read product manuals and discern the structural design of the system, mechanical, electronic, and optical components. Manage and maintain mechanical, electro-mechanical, electronic, and/or computers to sufficiently diagnose and repair devices and systems
Can be trained to operate Linux computer (basic), careful handling of glass slides and optical components such as lenses and cameras, power meter, multimeter
Strong interpersonal and communication skills to effectively work with team members (local and offshore) and customers at all levels
Ability to perform testing and troubleshooting of electromechanical devices involving specialized and generic test equipment and software diagnostic tools
Understanding of electrical and mechanical biomedical safety principles
Ability to occasionally lift equipment up to 70lbs
Ability to travel 50%, up to 70% as needed
Benefits
Competitive sick/vacation/holiday package
Equity
Health
Dental
Life insurance
STD
LTD
401k plan
Annual bonus program
Tuition reimbursement
Parental and adoption leave
Company
Evident Microscopy
Every discovery starts with uncovering the unknown.
5001-10000 employees
H1B Sponsorship
Evident Microscopy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2022 (1)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2022-08-29Acquired
Leadership Team
Wes Pringle
Chief Executive Officer
Recent News
2025-10-09
2025-09-25
Company data provided by crunchbase