Care Navigation Operations Team Lead jobs in United States
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Oscar Health · 1 month ago

Care Navigation Operations Team Lead

positionUnited States
timeFull-time
remoteRemote
seniorityEntry, Mid Level
money$54K/yr - $71K/yr
date2+ years exp

Oscar is a health insurance company built around a full stack technology platform focused on serving its members. The Care Navigation Operations Team Lead will drive goals and KPIs for the support staff while providing coaching and leadership, and assist with care coordination and routing for members.

Health CareHealth InsuranceInsuranceInsurTech
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H1B Sponsor Likelynote

Responsibilities

Own the team's metrics, including productivity, adherence to schedule, and employee satisfaction
Provide coaching and leadership to direct reports
Manage payroll and attendance
Collaborate cross functionally to improve efficiencies for the team
Act as an escalation point for team members and case managers
Compliance with all applicable laws and regulations
Other duties as assigned

Qualification

Healthcare team leadershipProcess improvementHealthcare experienceGooglesheet proficiencyExcel proficiencyJIRA proficiencyBachelor's DegreeCompliance knowledgeUtilization management experiencePrior authorization experience

Required

2 years of experience leading teams in a healthcare setting
Experience implementing process improvements
Prior healthcare or health insurance experience
Proficiency navigating Googlesheet or Excel and JIRA

Preferred

Bachelor's Degree
Demonstrated experience working with and maintaining compliance with established policies and procedures
Experience in utilization management and/or prior authorization processes

Benefits

Employee benefits
Participation in Oscar's unlimited vacation program
Annual performance bonuses
Medical, dental, and vision benefits
11 paid holidays
Paid sick time
Paid parental leave
401(k) plan participation
Life and disability insurance
Paid wellness time and reimbursements

Company

Oscar Health

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Oscar is a health insurance company that offers individual and family plans, medicare advantages, and small group products.
dateFounded in 2012
location
New York, New York, USA
people-size1001-5000 employees
web-link
http://www.hioscar.com

H1B Sponsorship

Oscar Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (19)
2024 (24)
2023 (22)
2022 (36)
2021 (13)

Funding

Current Stage
Public Company
Total Funding
$1.99B
Key Investors
Tiger Global ManagementAlphabetFounders Fund
2025-09-16Post Ipo Debt· $355M
2021-03-03IPO
2020-12-17Private Equity· $140M

Leadership Team

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Mark Bertolini
Chief Executive Officer
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Steven B. Kelmar
Executive Vice President & COS
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Recent News

Sherwood News
Insurers rise as House tees up ACA extension vote
2026-01-09
Benzinga.com
This Jared Kushner-Backed Insurance Stock Is Starting To Fizzle Out: Momentum Score Drops
2025-12-30
Investor's Business Daily
Oscar Health Rises As GOP Moderates Rebel Over ACA
2025-12-18
Company data provided by crunchbase