W&O, a Vytl Company · 1 month ago
Inside Sales Representative I - IDP
Charleston, SC
Full-time
Onsite
Entry Level
2+ years expW&O, a Vytl Company is seeking an Inside Sales Representative I who will act as the primary liaison between customers and the company. The role involves understanding customer needs, preparing proposals, and collaborating with various teams to ensure customer satisfaction.
AutomotiveManufacturing
Responsibilities
Develop and maintain a thorough knowledge of the company’s services, product lines, sales territories, product applications, and pricing structures
Understand and apply OEM relationships to the Customer Service Process
Review, process, and submit customer orders
Quoting products and assemblies
Verifying pricing. Sourcing material
Collaborate with Account Managers, Operations, and Production Coordinators to address customer service issues
Build and maintain customer trust in the company as a quality, value-added solutions provider
Assist Inside Sales Representatives and Managers within the vertical and occasionally other vertical teams with similar duties and responsibilities
Qualification
Required
At least 2 years of experience in a customer-facing role within the relevant industry
Proficiency in quality standardization procedures and computer systems
Completion of computer-based technical training
Completion of applicable product type instructor-led technical training
Successful completion of customer experience training
Successful completion of shop orientation hours for assigned product vertical
Successful completion of the level I assessments for the assigned product vertical
Strong written and verbal communication skills
Basic knowledge of valves and related products
Basic understanding of the chemical, refining and power markets
Intermediate knowledge of Microsoft Office software
Basic mechanical aptitude
Ability to perform job function with little supervision
Clear background check and drug/alcohol screening
Preferred
Bachelor's degree in business or engineering preferred, or equivalent technical school certification
Company
W&O, a Vytl Company
Founded in 1975, W&O is one of the world’s largest suppliers of pipe, valves, fittings as well as actuation and engineered solutions to the maritime, and upstream oil and gas industries.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Michael Hume
President and CEO
Cliff McKinney, MBA
Chief Financial Officer
Company data provided by crunchbase