Oscar Health · 1 month ago
Care Navigation Operations Team Lead
Tempe, Arizona, United States
Full-time
Hybrid
Entry, Mid Level
$54K/yr - $71K/yr
2+ years expOscar is a health insurance company built around a technology platform focused on serving members. The Care Navigation Operations Team Lead will manage clinical team workflows, drive goals and KPIs, and provide coaching and leadership while collaborating with clinicians and stakeholders to improve care coordination.
Health CareHealth InsuranceInsuranceInsurTech
Responsibilities
Own the team's metrics, including productivity, adherence to schedule, and employee satisfaction
Provide coaching and leadership to direct reports
Manage payroll and attendance
Collaborate cross functionally to improve efficiencies for the team
Act as an escalation point for team members and case managers
Compliance with all applicable laws and regulations
Other duties as assigned
Qualification
Required
2 years of experience leading teams in a healthcare setting
Experience implementing process improvements
Prior healthcare or health insurance experience
Proficiency navigating Googlesheet or Excel and JIRA
Preferred
Bachelor's Degree
Demonstrated experience working with and maintaining compliance with established policies and procedures
Experience in utilization management and/or prior authorization processes
Benefits
Employee benefits
Participation in Oscar's unlimited vacation program
Annual performance bonuses
Medical, dental, and vision benefits
11 paid holidays
Paid sick time
Paid parental leave
401(k) plan participation
Life and disability insurance
Paid wellness time and reimbursements
Company
Oscar Health
Oscar is a health insurance company that offers individual and family plans, medicare advantages, and small group products.
1001-5000 employees
H1B Sponsorship
Oscar Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (19)
2024 (24)
2023 (22)
2022 (36)
2021 (13)
Funding
Current Stage
Public CompanyTotal Funding
$1.99BKey Investors
Tiger Global ManagementAlphabetFounders Fund
2025-09-16Post Ipo Debt· $355M
2021-03-03IPO
2020-12-17Private Equity· $140M
Leadership Team
Mark Bertolini
Chief Executive Officer
Steven B. Kelmar
Executive Vice President & COS
Recent News
Sherwood News
2026-01-09
Investor's Business Daily
2025-12-18
Company data provided by crunchbase