Michigan First Credit Union · 1 month ago
Mortgage Loan Officer
Rochester Hills, MI
Full-time
Onsite
Mid LevelMichigan First Credit Union is a financial institution that strives to provide world-class service to its members. The Mortgage Loan Officer will play a crucial role in assisting clients with mortgage processes, developing business contracts, and ensuring a high level of customer service.
BankingFinanceFinancial Services
Responsibilities
Advise and educate clients on the home-buying or refinance process and how to better manage their mortgage needs
Meets mortgage loan operational standards by contributing mortgage loan information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying mortgage loan system improvements
Assists in the preparation of credit information necessary to establish qualifying range, including such factors as applicant’s assets, credit experience, and income, based on predetermined standards
Keeps record on file of credit transactions, inquiries, pending loans, Loan Activity report by representative, and Daily Loan Listing
Attracts new mortgage loan applications by developing relationships within the community, specifically with the real estate community; making sales calls to prospective customers
Completes mortgage loans by monitoring collection, verification and preparation of mortgage loan documentation; scheduling and completing mortgage loan closing
Excellent interpersonal and persuasion skills
Ability to perform functions in an accurate and timely manner
Perform other duties as assigned
Becomes/is an advocate of The Michigan First Way, supporting all facets of it, including complete fulfillment of Our Promise, 5 STARS Service, SOLVE IT and our ISMs. Fosters a positive demeanor and image through professional representation in all contacts with both, team members and members. Consistently reflects and displays each of our “ISMs” in daily job performance, as well as in all business interactions while executing on our goals and initiatives. Learns and utilizes EMEC (Every Member’s Experience Counts) in day-to-day responsibilities when communicating with members only
Qualification
Required
High school diploma
Passion, great communication skills, self-motivation, positive and competitive attitude
Detailed orientated
Ability to effectively present information in one-on-one and small group situations
Must have more skills than just telemarketing experience
Organic lead generation and Social Media efficiency is essential to loan originators' long term prosperity
Preferred
BA degree in Finance, Accounting or Economics preferred
Previous experience in financial software or sales is a plus
Ability to operate standard office equipment, including proficiency with financial calculations and operational software desired
Benefits
Low-cost medical, dental, and vision benefit options.
Employer-paid life and disability insurance
401(k) - 100% match up to 5% deferral
Tuition reimbursement for both Undergraduate and Graduate degree program
Access to a complimentary concierge service that assists with nearly any item on your to-do list
Free, state-of-the-art fitness center at our Lathrup Village headquarters with exercise equipment, showers and locker rooms
Wellness initiatives and events throughout the year to help team members stay healthy
Loan discounts for certain secured and unsecured loans and mortgages
Opportunities for pay increases, incentives and profit-sharing, based on performance
Onsite subsidized top notch Cafe 26 for team members' use
Onsite bowling center
Company
Michigan First Credit Union
Michigan First Credit Union is a provider of personal and business loan services.
Founded in 1926
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$3.72MKey Investors
Community Development Financial Institutions Fund
2023-04-10Grant· $3.72M
Leadership Team
Michael Poulos
Retired
Recent News
Detroit Free Press
2024-05-19
2024-05-19
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