Connect America · 1 month ago
Vice President of Patient Operations
Bala Cynwyd, PA, US
Full-time
Hybrid
Director/Executive
$130K/yr - $145K/yr
10+ years expConnect America is a leading provider of connected care solutions for aging individuals and at-risk populations. The Vice President of Patient Operations will oversee and optimize patient care delivery, ensuring operational efficiency and high-quality care while collaborating with clinical and administrative teams.
Health CareMedicalService Industry
Responsibilities
Develop and implement operational strategies to improve patient care delivery and satisfaction
Oversee daily patient operations, including admissions, discharge processes, and patient flow management
Collaborate with clinical leaders to ensure alignment of patient care protocols and operational practices
Manage budgets, staffing, and resource allocation to optimize operational efficiency
Ensure compliance with healthcare regulations, accreditation standards, and quality assurance programs
Lead and mentor a multidisciplinary team to foster a culture of excellence and continuous improvement
Analyze operational data and patient feedback to identify areas for improvement and implement corrective actions
Partner with IT and other departments to leverage technology solutions that enhance patient operations
Qualification
Required
Bachelor's degree in Healthcare Administration, Nursing, Business Administration, or a related field
At least 10 years of progressive leadership experience in healthcare operations or patient services
Demonstrated experience managing large teams and complex healthcare operations
Strong knowledge of healthcare regulations, patient care standards, and quality improvement methodologies
Proven ability to develop and execute strategic initiatives that improve operational performance
Preferred
Master's degree in Healthcare Administration, Business Administration, or a related discipline
Experience working in a multi-facility healthcare system or large hospital network
Certification in healthcare quality or management (e.g., FACHE, CPHQ)
Familiarity with electronic health record (EHR) systems and healthcare IT solutions
Experience leading change management and organizational development initiatives
Company
Connect America
Connect America is a PA-based provider of life-saving personal emergency response monitoring services.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2010-01-01Private Equity
Leadership Team
Janet Dillione
Chief Executive Officer
Ken Gross
Chairman
Recent News
Company data provided by crunchbase