Cyberhaven · 1 month ago
Senior Business Systems Analyst (GTM)
Austin
Full-time
Onsite
Senior Level
$130K/yr - $150K/yr
5+ years expCyberhaven is a company focused on revolutionizing data security with AI-enabled solutions. The Senior Business Systems Analyst will act as the primary IT liaison for GTM teams, managing and optimizing systems such as Salesforce to ensure smooth operations and high data quality.
Artificial Intelligence (AI)Cloud SecurityCyber SecurityInformation TechnologyNetwork SecuritySecurity
Responsibilities
Serve as the primary IT contact for the GTM teams (Sales, Marketing Partnerships) regarding their systems, tools, and access
Field Strategy & Operations acts as an extension of sales leadership
Systems Management & Optimization: Serve as the dedicated business owner and subject-matter expert for key sales tools, managing our end-to-end roadmap, rolling out new features, and driving ongoing optimization efforts
Oversee user provisioning, permissions, system access, role management and deactivation/termination procedures for GTM tools in alignment with overall IT and security policies
Troubleshoot and resolve system issues related to Salesforce objects, workflows, automation (flows, validation rules), reports, dashboards, data integrity and integrations
Partner with Sales Operations and Marketing Operations to optimize system workflows, identify process improvements, automate tasks, and surface insights from data
Measure the productivity impacts, improvements and other key metrics changes as a result of the implementation of new processes and technologies
Collaborate with IT, Security, Data Governance, and Business Operations to ensure compliance with data access policies, system reliability, and vendor/contract management for GTM-systems
Operational & Process Design: Define, document, and communicate how frontline teams use our systems to drive efficiency and consistency
The analyst will identify system gaps and recommend continuous improvements to our processes and tools, ensuring they enable scalable execution
Data Integrity & Accuracy: Take ownership of key data flows, maintain hierarchies, and ensure data accuracy across systems
This includes building and maintaining reporting to validate data integrity and serving as a reliable resource for troubleshooting data-related issues
Qualification
Required
5+ years of experience in a Sales / Revenue operations, IT, or Business Systems role supporting CRM and GTM-platforms
Proven Technical proficiency in Salesforce administration including: user management, object configuration, workflows/flows, validation rules, reports, dashboards, and data management
A proven ability to translate complex business problems into scalable, system-driven solutions. You must be able to analyze data and provide actionable, data-driven insights
Experience supporting common GTM-software ecosystems (for example: prospecting/enrichment tools, outreach/engagement platforms, marketing automation systems, analytics tools) in addition to CRM
Strong troubleshooting and problem-solving skills, paired with a customer service mindset to support non-technical users in GTM functions
Ability to translate business needs into technical solutions, work cross-functionally, and manage multiple priorities in a fast-paced environment
Excellent communication and collaboration abilities; able to engage with both technical teams (IT, Security, Data) and non-technical stakeholders (GTM - Sales, Marketing etc.)
Familiarity with data privacy, access control, SaaS-tool governance, and identity/access management practices
Preferred
Salesforce Administrator Certification(s) (e.g., ADM 201 or equivalent)
Previous CPQ and/or Revenue Cloud, DealHub or other sales productivity tools
Experience in a high-growth SaaS or software company supporting GTM teams at scale
Familiarity with integration platforms or automation tools (e.g., n8n, Tines, etc.) and reporting/BI tools
GCP / BigQuery user experience
Bachelor's degree
Company
Cyberhaven
Cyberhaven is an AI-powered data security company focused on detecting and preventing data loss, insider threats, and protecting cloud data.
201-500 employees
H1B Sponsorship
Cyberhaven has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
Funding
Current Stage
Late StageTotal Funding
$236.5MKey Investors
StepStone GroupRedpointAccomplice
2025-04-02Series D· $100M
2024-06-11Series C· $88M
2021-12-14Series B· $33M
Leadership Team
Cristian Zamfir
Co-founder / VP Reliability and Security at Cyberhaven
George Candea
Co-founder & Chief Scientist
Recent News
2026-01-06
2025-11-04
Company data provided by crunchbase