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Troon · 13 hours ago

HOA Administrative Assistant

Naples, FL

Full-time

Onsite

New Grad, Entry Level

Troon is excited to announce the opportunity of HOA Administrative Assistant. This role will provide administrative support to the Community Association Manager and focus on delivering exceptional service to the properties managed by Troon.

Responsibilities

Provide support to Management staff with mailings, phone calls, general correspondence, handling walk-ins and assembling membership packages

Assist with, questions, policies, concerns or complaints in a timely, professional manner

Must be proficient with Microsoft Word, Excel, Power Point

Provide exceptional customer service to members to ensure a memorable experience

Assist with Architectural Review applications: review with owners for compliance with submission requirements, manage applications and correspondence

Act as receptionist and information source to general public and provide information to orient new owners about the HOA and amenities

Maintain and update community website and create promotional materials for the website and weekly eblast communications to members

Possess excellent written and verbal communication skills in order to directly communicate with Owners and guests

Assist Community Association Manager in various special projects as needed

Qualification

HOA/Condo ExperienceMicrosoft Office ProficiencyCustomer ServiceWritten CommunicationTyping Speed 50 wpmMultitaskingProfessional Demeanor

Required

HOA/Condo Experience Is Required

Provide support to Management staff with mailings, phone calls, general correspondence, handling walk-ins and assembling membership packages

Assist with, questions, policies, concerns or complaints in a timely, professional manner

Must be proficient with Microsoft Word, Excel, Power Point

Provide exceptional customer service to members to ensure a memorable experience

Assist with Architectural Review applications: review with owners for compliance with submission requirements, manage applications and correspondence

Act as receptionist and information source to general public and provide information to orient new owners about the HOA and amenities

Maintain and update community website and create promotional materials for the website and weekly eblast communications to members

Possess excellent written and verbal communication skills in order to directly communicate with Owners and guests

Assist Community Association Manager in various special projects as needed

High School diploma or equivalent

Previous experience in an administrative role in an HOA or condominium environment

Minimum typing speed of 50 wpm

Excellent computer and communication skills

Able to multitask in a high volume, fast-paced environment

Must be physically able to stand, sit, stoop, bend and lift up to 15 lbs

Possess and able to present a professional demeanor at all times to Members and Guests

Company

Troon

Experience the world of Troon® at the greatest golf properties in the world the next time you play one of our luxury golf courses! Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail.

Founded in 1990