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Five-Star AudioVisual · 1 day ago

Director, Operations - Corporate, Naperville, IL (01)

Naperville, IL

Full-time

Onsite

Lead/Staff, Director/Executive

3+ years exp

Five-Star AudioVisual is a boutique audiovisual company serving the luxury hospitality market. The Director of Operations is responsible for maintaining high service standards and ensuring effective operation of the Audiovisual Department while managing relations with hotel executives and staff.

Event ManagementEventsRental

Responsibilities

Maintain an appropriate level of public relations with employees, clientele and hotel staff

Communicating effectively with the hotels’ staff and with the Director of Audiovisual

Achieving budgeted rentals and maximum profitability

Maintenance of existing programs, as well as the development of new concepts which ensure the highest possible level of quality equipment and service excellence

Maintaining knowledge of local competition, resources and general industry trends and innovations

Implementing and supporting operating policies and procedures

Maintaining a high level of professional appearance, demeanor, ethics and image of self, as well as subordinates

Providing appropriate staffing to meet corporate objectives

Coordinating internal training and development programs which foster promotion within the company

Maintaining updated and current knowledge of audiovisual projection, programming, sound, lighting, video, show direction and all forms of audiovisual productions and equipment currently practiced by Five-Star AudioVisual

Maintaining a current and secure inventory at location

Maintain an ambitious, hard-working, professional development of self and subordinates

Other related duties as required or assigned

Qualification

Audiovisual technologyCustomer serviceAudio equipmentVideo equipmentLighting equipmentPCMac softwareCorporate environment interactionPressure managementStaff coordinationProfessional appearanceDecision making