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COCM · 1 month ago

Office Assistant (Student Position)

New York, NY

Internship

Onsite

Intern

$17/hr - $17/hr

COCM is seeking an Office Assistant (Student Position) at The Towers at CCNY. The Office Assistant will provide administrative support, customer service, and assist in maintaining a high-quality living experience for residents.

Management Consulting

Responsibilities

Will have a maximum of twenty (20) office hours per week during the academic year

Attends various marketing events, including, but not limited to open houses throughout the CUNY or Non CUNY System, ‘tabling” and disseminating marketing materials (on and off campus), tours

Customer Service – may assist the Director and Assistant Director(s) by returning calls and inquiries on their behalf

Assists the Office Coordinator with office responsibilities as needed

Responsible for checking and responding to messages sent to Towers email account

Performs other clerical duties as needed, such as filing, photocopying, ad collating, etc

Organizes and maintains resident files

Collect payment and issue receipt of payment

Perform errands that help with daily functions

Assist with walk-ins and answer phone as needed

Assist with processing Financial Aid Forms

Other duties as assigned

Foster an environment in which people’s rights and differences are respected

Have a working knowledge of the terms and conditions for residential living

Serve as a positive role model by conducting yourself maturely and responsibly in the presence of residents, both within and away from The Towers, and abiding by the standards outlined in the CCNY Code of Conduct and The Towers Rules and Regulations, including The Towers Resident Handbook

Maintain confidentiality at all times

Receive prior approval from supervisor(s) for additional employment beyond the OA position (not to exceed ten hours per week)

Assist and be present for the Move-In and Move-Out Processes at the start and end of each semester and other periods as determined by the supervisor

Qualification

Microsoft WordMicrosoft ExcelMicrosoft OutlookBasic office equipmentCustomer serviceCommunication skillsOrganizational skillsProblem-solving skills

Required

Must be a currently enrolled full-time student at CCNY (12 undergraduate credits or 9 graduate credits) or a current Towers resident, enrolled in 12 undergraduate credits or 9 graduate credits at a CUNY school

Must have a minimum cumulative grade point average of 2.5 at the time of application and maintain this minimum GPA during the entire employment period

Must attend a CUNY school for at least one complete semester at the start of the employment period

Be in good financial and judicial standing with The Towers, as well as his/her academic institution, at the start of the employment period and maintain good financial and judicial standing throughout the employment period

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations

Have knowledge of Microsoft Word, Excel and Outlook

Ability to operate basic office equipment including photocopier, fax, and telephone. Basic typing and computer skills

Company

COCM

COCM (Capstone On-Campus Management) is a company of talented student housing professionals focused on providing management and consulting services for on-campus housing communities.

Founded in 1990