Summit Materials · 1 day ago
Representative II / Customer Service
Sumter, SC
Full-time
Onsite
New Grad, Entry LevelSummit Materials is a company that operates in a recession-resistant industry, and they are seeking a Representative II for their Customer Service position. The role involves providing customer service support, assisting with dispatch operations, and collaborating with the sales team to ensure smooth operations.
Building MaterialChemicalReal Estate
Responsibilities
Convey excellent communication and customer service skills
Answering Phones and E-mails
Assist with creating a Dispatch Schedule to cover daily orders
Assist with Sales Order requests from customers
Work with Sales Team to complete Sales Quotes
Assist with Ticket Report process by entering, editing, and reviewing tickets
Assist with Driver Payroll by pulling, reviewing, and entering data for approval
Assist Scale Operation with weighing trucks and printing tickets
Investigate and correct errors made in day-to-day transactions
Ability to adhere to company policies regarding daily cash handling procedures
Keep all office paperwork organized and orderly, including all dispatch orders, sales orders, and scale tickets
Maintain administrative procedures and internal controls in accordance with company policies and procedures
Other duties and responsibilities as needed
Qualification
Required
Convey excellent communication and customer service skills
Answering Phones and E-mails
Assist with creating a Dispatch Schedule to cover daily orders
Assist with Sales Order requests from customers
Work with Sales Team to complete Sales Quotes
Assist with Ticket Report process by entering, editing, and reviewing tickets
Assist with Driver Payroll by pulling, reviewing, and entering data for approval
Assist Scale Operation with weighing trucks and printing tickets
Investigate and correct errors made in day-to-day transactions
Ability to adhere to company policies regarding daily cash handling procedures
Keep all office paperwork organized and orderly, including all dispatch orders, sales orders, and scale tickets
Maintain administrative procedures and internal controls in accordance with company policies and procedures
Other duties and responsibilities as needed
Benefits
Recession Resistant Industry
Consistent work, with a work/life balance
Overtime Opportunities
Paid Holidays
Paid Time Off
401(k) Plan w/ employer match contribution
Medical / Dental / Vision plan offered
Life Insurance - Company Paid
Short-term / Long-term Disability Insurance - Company Paid
Company
Summit Materials
Summit Materials produces aggregates, cement, concrete, and asphalt for construction.
Founded in 2009
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$3.24B2024-11-25Acquired
2023-11-30Post Ipo Debt· $800M
2020-07-28Post Ipo Debt· $700M
Leadership Team
Bart L. Boyd
President, East Region
Recent News
2025-10-07
2025-04-16
2025-01-28
Company data provided by crunchbase