Depot Connect International · 3 weeks ago
Parts Supervisor
Depot Connect International (DCI) is a global leader in the Tank/ISO Tank Container Services and Tank Trailer Parts industry. They are seeking a Parts Supervisor to optimize resources and deliver exceptional service while achieving the goals and objectives of the branch.
Transportation/Trucking/Railroad
Responsibilities
Maintain good customer relationships and high level of service
Actively assist in or handle dispute resolutions and warranty situations promptly, to the satisfaction of the customer and the company
Understand and track market pricing and make pricing recommendations
Actively participate in promotional activities
Maintain minimum counter hours with proper staffing in accordance with the branches operating hours
Maintain effective 'point of purchase' displays of literature and/or materials
Track 'Lost Sales' in Karmak and report recommended actions based on data
Managing inventory based on demand, cost and cycle targets
Effectively manage inventory cycle and annual inventory counts
Maintain stock levels that enable internal servicing and repair departments to complete their work with minimal delays
Effectively communicate our needs with corporate purchasing
Work with outside sales staff to understand customer requirements and satisfaction with the branches service and support
Develop relationships with customers and outside sales staff that will help you to identify new and expand existing business
Supervise and evaluate inside sales and warehousing staff. Understand their strengths, weaknesses and needs for development
General Management responsibilities including staffing, training, safety, awareness and enforcement of company policies/procedures, administrative duties
Develop and maintain a high level of product knowledge within your staff
Provide daily reporting and all other duties assigned by the Branch Manager
Qualification
Required
5+ years of successful heavy duty truck and trailer parts operations management
5+ years' supervisory experience
Preferred
5+ years' service shop operations interaction
Proficient in MS Office and Karmak sales tracking software
Benefits
Medical, Dental and Vision Insurance
401(k) with generous employer match
Paid time off
10 Paid holidays
Flexible spending account
Optional Health savings account & Flexible spending account
Life insurance
Employee assistance program
Parental leave
Referral program
Tuition reimbursement
Company
Depot Connect International
Depot Connect International (DCI) is a global leader in depot, tank cleaning, maintenance, storage, and logistics solutions, with more than 190 locations across seven countries.