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Vervent · 11 hours ago

Internal Audit Specialist

Sioux Falls, SD

Full-time

Hybrid

Entry, Mid Level

$17.31/hr - $23.08/hr

2+ years exp

Vervent is a fintech leader that sets the global standard for outperformance by delivering superior expertise and technology. The Internal Audit Specialist is responsible for monitoring and documenting support of the department’s quality goals and initiatives while ensuring accuracy in customer contact and reporting processes.

Financial Services

Hiring Manager

Vicky Walton (Fintech Recruiter)

Responsibilities

Define and document customer business functions and processes

Build and present trend data of multichannel monitoring formats and quality standards to compile and track performance at team level

Prepares and analyzes weekly and monthly internal and external quality reports to identify customer needs and expectations

Perform ongoing evaluation of reporting effectiveness and develop new reports anticipating the client and internal stakeholder needs and driving to self-service capabilities

Build strong working relationships with stakeholders and team members through effective communication throughout client life-cycle

Maintain departmental standards through exceptional listening and analytical skills

Consult with management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of system access

Develop tools, techniques, and standardization to ensure repeatable results, enhance company effectiveness, client satisfaction, and overall cost efficiency

Qualification

Regulatory knowledgeAuditing experienceAnalytical skillsMicrosoft OfficeCommunication skills

Required

Regulatory knowledge

Work experience with auditing

Good overall communication skills

Bachelor's in business management, Finance, Computer Science, or related field, 2-5 years of experience in finance or related field, or combination of relevant experience and education

Ability to communicate effectively with various audiences including stakeholders and team members through written and verbal means

Must demonstrate strong analytical skills and ability to translate data into action

Strong working knowledge of computer software including Microsoft Office