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The State University of New York · 1 month ago

Housing Operations Coordinator (FLCC Association)

Canandaigua, NY

Full-time

Onsite

Entry Level

$18/hr - $21/hr

2+ years exp

The State University of New York is associated with the Finger Lakes Community College Association, which promotes auxiliary-related services for the campus community. The Housing Operations Coordinator is responsible for overseeing housing assignments, occupancy tracking, and vendor coordination, while also supporting strategic initiatives to improve housing systems and resident services.

Charter SchoolsEducationUniversities

Responsibilities

Serve as the primary contact for Association and housing-related inquiries (phone, email, and web), including those from prospective/current residents, parents, campus partners, and summer conference clients

Coordinate housing assignment processes, including applications, room changes, occupancy tracking, and liaison work with campus offices

Maintain housing databases and systems; generate occupancy and financial reports to ensure accuracy and data integrity

Support planning and logistics for move-in, move-out, and other housing transition periods

Manage logistics and communications for summer housing and external conference groups in collaboration with internal and external partners

Support the Executive Director and Director with housing budget tracking, pricing strategies, and revenue-generating programs, including summer rentals and short-term stays

Assist in the coordination of inspections, space planning, and housing compliance efforts

Contribute to Association vendor and contract management efforts, including RFP coordination, tracking agreements, and performance oversight

Maintain and update Association webpages, including housing application materials, rental listings, pricing updates, and FAQs

Assist with scheduling and administrative support for Association and housing staff, including coordination of appointments and meetings with the Executive Director and Association leadership

Provide administrative support for Board of Directors meetings, including preparation and distribution of materials

Support Association operations and event coordination as needed to advance College and Association priorities

Supervise student staff or temporary employees supporting housing operations, as applicable

Participate in special projects and initiatives as assigned

Qualification

Housing managementData managementVendor coordinationMicrosoft Office SuiteCustomer serviceTeam collaborationCommunication skillsOrganizational skills

Required

An associate degree with two years of relevant professional experience or a bachelor's degree

Demonstrated ability to work effectively in a team environment and collaborate across departments with diverse stakeholders, including students, staff, and external partners

Strong written and verbal communication skills, along with excellent interpersonal abilities and a customer service orientation

Proficiency with standard office software (e.g., Microsoft Office Suite) and ability to quickly learn and utilize specialized platforms for housing or administrative systems

Strong attention to detail, time management, and ability to prioritize tasks in a dynamic, deadline-driven environment