Intertek · 2 weeks ago
Operations Coordinator- Petroleum Inspections
Ferndale, WA
Full-time
Onsite
Mid Level
$80K/yr - $90K/yr
4+ years expIntertek is a leading provider of quality and safety solutions, seeking an Operations Coordinator for their Caleb Brett team at the Ferndale facility. The role involves managing client communications, overseeing job assignments, and ensuring service delivery in the petroleum inspections sector.
ConsultingTraining
Responsibilities
Manage job nominations and/or assignments from specific customers for a particular branch office, area or region
Shall be the single point of customer contact for business related to that particular branch office, area or region
On receipt of a request for services, regardless of how the request is received, record the details of the nomination on a job order or equivalent, enter each job into a record kept for the purpose, and record a unique identifier
Review client instructions and identify potential problems regarding operations, conflict of interest, ethics or compliance, and alert relevant parties in order to seek solutions
Act as decision maker and problem solver on any issues involving a specific customer’s job nominations or job assignments in that particular branch office, area, or region
Be familiar with the nominating company's Intertek agreement, communicate with the client to obtain detailed instructions and verify the client's needs, and coordinate further communications between the client and Intertek personnel who will be handling the work. Be the local contact in interpreting any issues involving administration of the contract
Additionally, advise the Corporate Contract Administrator at Houston Headquarters of any contractual issues
Maintain the flow of communication between the responsible parties involved in job assignments; organize their requested services; relay available information concerning the hazards and other properties of the products dealt with, and manage communication among all parties to resolve problems in a responsive manner
According to the business protocol of each location, act as single point of contact for designated clients for all instructions
Collect the information provided by Inspectors, communicate with the laboratory regarding analysis performed, and assemble a final report ready for publishing
As part of the overall account management, manage account receivable balances and maintain complete and accurate records on closed jobs for purposes of billing, volume reconciliation, and claims handling
Maintain a working geographic awareness of Intertek’s locations and capabilities
Access the necessary personnel and services to complete the assignment for the customer
Coordinate with corporate business development to derive an overall marketing plan for particular customers, visit customers and jobsites, and be a positive representative of the Branch and of the Company
Perform non-discretionary functions, including duties of a Dispatcher, on a very limited basis when absolutely necessary. These non-discretionary functions are not to exceed more than 25% of work time
Perform annual performance appraisals in accordance with level of supervisory responsibility
Qualification
Required
Four years of experience in an inspection company, and knowledge of basic contract do's and don'ts
Sound knowledge of petroleum and chemical inspection procedures
An understanding of the business requirements of the client, relative to the purpose of the services provided
Working knowledge of the testing of those commodities that is at the core of the business, and of the significance of quality test data
Able and willing to travel
Valid Driver's License With Reliable Driving Record Required
Preferred
TWIC
TIC
Laboratory Experience and Testing preferred
Bilingual English/Spanish preferred
Benefits
Medical
Dental
Vision
Life
Disability
401(k) with company match
Generous vacation / sick time (PTO)
Tuition reimbursement
Company
Intertek
Provider of Quality and Safety Solutions
10001+ employees
H1B Sponsorship
Intertek has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (4)
2023 (3)
2022 (7)
2021 (3)
2020 (6)
Funding
Current Stage
Public CompanyTotal Funding
$4.4M2010-11-02Grant· $4.4M
2002-05-29IPO
Leadership Team
Ross McCluskey
Executive Vice President, Europe, Middle East, Africa and Government & Trade Services
Recent News
2025-11-26
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