Staffing Now · 2 weeks ago
Specialty Claims Examiner
Austin, TX
Contract
Onsite
Entry, Mid Level
2+ years expStaffing Now is looking for a detail-oriented and customer-focused contract to hire Specialty Claims Examiner to join our clients team in the Austin area. In this role, you’ll be responsible for accurately processing and adjudicating GAP and Anti-Theft claims while delivering an exceptional service experience.
Human Resources
Hiring Manager
Sabrina Millican
Responsibilities
Review loan, insurance, and contract documents to confirm claim eligibility
Process claims submitted through phone, email, and chat
Document all claim interactions in our system with accuracy and clarity
Provide timely updates on open and pending claims
Manage your assigned queue to ensure efficient claim resolution
Interpret insurance and dealership documents, including payment histories
Maintain strong product knowledge and deliver high-quality customer service
Support administrative tasks and assist with special projects as needed
Qualification
Required
High school diploma or equivalent
2+ years of claims experience in a call center or insurance setting
Working knowledge of GAP and Anti-Theft claims
Strong communication skills, critical thinking, and the ability to read and interpret contracts
Ability to manage high contact volume (40+ calls/emails/chats daily)
Preferred
Active Claims Adjuster License
Previous experience in the insurance industry
Company
Staffing Now
Staffing Now is a staffing and recruiting company providing accounting and IT staffing services.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase