Fifth Third Bank · 3 months ago
Institutional Support Representative II
Fifth Third Bank is a leading financial institution that connects great people to great opportunities. The Institutional Support Representative II will support various aspects of Institutional Brokerage Operations, working closely with traders and clients to ensure smooth operational processes and compliance with regulations.
BankingCommercial LendingFinanceFinancial ExchangesFinancial ServicesLendingMedia and EntertainmentMortgage
Responsibilities
Serves as front line support between management and other lines of business, including but not limited to Middle Office, Compliance, IT, Trading, Accounting; Fifth Third Securities’ Broker Dealer, National Financial Services/Pershing, and other third-party vendors
Adheres to all pertinent securities laws and regulations as well as established policies and procedures in an ever-changing regulatory environment
Works directly with the line of business, NFS and client custodians to meet contractual DVP/RVP settlement obligations and resolve outstanding trade concerns within regulatory requirements per Regulation T, 15c3, 15C6-1 and 15C6-2 of the Securities Exchange Act of 1934 and any other relevant rules
Monitors and assists line of business with ensuring timely allocation and affirmation of issues ID confirmations
Oversees and administers all operational functions within the Fifth Third Money Market Navigator platform
Accurately codes new brokerage account client relationship profiles for books and record keeping purposes
Performs client CIP checks per AML policy and Beneficial Ownership rules and accurately inputs documentation into both Bank (ACE) and NFS/Pershing systems
Handles all account maintenance, including acting as an intermediary for prime brokerage account coding and requesting the applicable forms
Processes, reviews, and monitors high dollar asset and money movements entered by or enters on behalf of the line of business to ensure accurate and timely completion along with following up with custodian through the point of release
Manages the collateral process for institutional brokerage ensuring paperwork is properly coded on file and obtaining/archiving proper release approval prior to release of funds
Establishes, maintains, and audits firm and individual representative brokerage entitlements for institutional and commercial
Accurately enters trade orders for fixed income, stocks, and mutual funds through the NFS/Pershing platforms on an as needed basis
Processes institutional brokerage trade corrections for equity trades entered through Wealthscape or NetX360
Produces daily reports and monitors account activities for potential concerns related to trade settlement, margin, potential risk exposure, and clearing firm discrepancies for commercial brokerage
Assists in compliance-related issues pertaining to fixed income products, as well as internal/external audits
Provides training and guidance to junior level staff
Perform other duties as assigned
Qualification
Required
Undergraduate degree or equivalent experience required
Securities Industry Essential (SIE), Series 7 and 63/66 required
Knowledge of fixed income, equity, and mutual fund trading
Ability to de-escalate high impact situations using conflict resolution skills
Ability to work in a stressful time sensitive environment, meet deadlines with high attention to detail and multi-task with minimal to moderate supervision
Strong problem solving and critical thinking skills in complex situations
Strong math and organization skills
Superior verbal and written communication skills
Proficiency in Word, Excel, and other MS products
Preferred
3+ years of experience in a Financial Operations role preferred
3-5 years of experience working with brokerage accounts preferred
Prior experience with Bloomberg TOMS preferred
Familiar with or having working knowledge of trading systems preferred, including web and mainframe-based systems
Benefits
Comprehensive benefits and differentiated compensation offerings
Eligible to participate in an incentive compensation plan
Extensive benefits programs designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being
Company
Fifth Third Bank
Fifth Third Bancorp is a financial services company that specializes in small business, retail banking, and investments. It is a sub-organization of Fifth Third Bank.
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Recent News
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2026-01-08
2026-01-06
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