Marsh McLennan Agency · 1 week ago
Benefits Specialist
West Point, GA
Full-time
Onsite
New Grad, Entry Level
$34K/yr - $62K/yrMarsh McLennan Agency is a leading provider of business insurance and employee benefits solutions. The Benefits Specialist role involves managing client communications, eligibility reports, and operational issues to enhance the client experience.
Employee BenefitsHealth CareInsuranceRetirement
Responsibilities
Answering incoming calls and respond to client’s emails
Serves as a client contact for day-to-day needs and answers standard client questions to improve the client experience
Manages and records all activities in the workflow system to ensure timely follow up by client, carriers and client team
Complete assigned weekly client group eligibility reports
Troubleshoot assigned issues arising in day-to-day operations of client accounts
Completion of assigned audits of client accounts and research discrepancies
Management of client group eligibility through the online benefits enrollment system
Processing and data entry of client qualifying events, newly hired employees, terminations, and evidences of insurability as required by the client’s scope of services
Administration of clients’ annual open enrollment
Assist with other department responsibilities as needed
Qualification
Required
Minimum of high school diploma is required
Excellent organizational and customer service skills
Must be able to integrate seamlessly into a working team environment
Must be able to multitask
Must be detail oriented
Must be able to self-check for accuracy
Effective and clear communication skills, both verbal and written
Excellent computer skills to include intermediate knowledge of Microsoft Office Excel and Outlook
Previous experience in benefits insurance, human resources, or a related field
Current Life & Health insurance license
A shared commitment to company values; Integrity, Collaboration, Passion, Innovation, Accountability
Must obtain Life and Health Insurance license within first 90 days of employment
Preferred
Experience with an online benefits enrollment platform
Benefits
Medical, dental and vision insurance
401K and company match program
Company-paid life and disability
Generous paid time off programs
Employee assistance program (EAP)
Volunteer paid time off (VTO)
Career mobility
Employee networking groups
Tuition reimbursement and professional development opportunities
Charitable contribution match programs
Stock purchase opportunities
Company
Marsh McLennan Agency
Marsh McLennan is an insurance company that provides business insurance, employee benefits, and private client insurance solutions. It is a sub-organization of Marsh & McLennan.
Founded in 2003
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Ben Newman
Chief Financial Officer
Michael Harris
COO
Recent News
2025-12-09
2025-12-01
Company data provided by crunchbase