Saviynt · 1 month ago
Renewal Specialist
United States
Full-time
Remote
Entry, Mid Level
$25/hr - $36/hr
2+ years expSaviynt is a high-growth company specializing in AI-powered identity governance solutions. The Renewal Specialist will manage renewal transactions for a global customer base, ensuring customer success and contributing to long-term relationships while collaborating with various internal teams to streamline the renewal process.
Artificial Intelligence (AI)Cloud Data ServicesCyber SecurityEnterprise Software
Responsibilities
Manage the end-to-end renewal process for a portfolio of existing customers, ensuring timely and accurate renewals
Prepare and deliver renewal quotes, partnering with Account Executives and Customer Success Managers
Proactively engage with customers 90–120 days prior to subscription expiration to review renewal options and secure commitments
Identify upsell, cross-sell, and co-terming opportunities during the renewal process
Ensure compliance with pricing guidelines, contractual obligations, and approval policies
Forecast renewal bookings and maintain accurate renewal data in Salesforce
Collaborate with internal teams (Legal, Finance, Operations) to resolve issues and remove barriers to closing renewals
Monitor at-risk accounts, flag churn risks early, and support customer retention strategies
Maintain detailed records and documentation for audits and compliance
Support continuous process improvements and system enhancements related to the renewals lifecycle
Qualification
Required
2–3 years of experience in SaaS renewals, sales operations, customer success, or account management
Strong understanding of recurring revenue models, subscription licensing, and quoting tools (CPQ, Salesforce, etc.)
Excellent communication and negotiation skills, with the ability to influence customer decision-making
Detail-oriented and organized; able to manage multiple accounts and deadlines simultaneously
Proficient in Microsoft Excel and experience with CRM/ERP systems such as Salesforce, NetSuite, or similar
Collaborative mindset with a customer-first attitude
Bachelor's degree in Business, Finance, or equivalent work experience
Preferred
Experience working in cybersecurity, identity management, or enterprise software environments
Familiarity with global regions (EMEA, APAC, LATAM) and renewal practices across those markets
Bilingual (English/Spanish or other languages) is a plus
Benefits
Competitive compensation, equity, and benefits.
Company
Saviynt
Saviynt offers an AI-based identity security platform that secures and governs all types of identities across digital ecosystems.
1001-5000 employees
H1B Sponsorship
Saviynt has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (71)
2024 (75)
2023 (31)
2022 (86)
2021 (81)
2020 (45)
Funding
Current Stage
Late StageTotal Funding
$1.07BKey Investors
Kohlberg Kravis RobertsCarrick Capital Partners
2025-12-09Series B· $700M
2023-01-31Debt Financing· $205M
2021-09-20Private Equity· $130M
Leadership Team
Amit Saha
Co-Founder and Chief Growth Officer
Sandipto Banerjee
Senior Vice President, Products
Recent News
Crunchbase News
2026-01-16
crnasia.com
2026-01-12
2026-01-08
Company data provided by crunchbase