Patterson Companies, Inc. · 1 month ago
Operations Manager
Atlanta, GA
Full-time
Onsite
Mid LevelPatterson Companies, Inc. is a partner that cares about your success, valuing diverse talents and experiences. The Operations Manager will partner with the General Manager to develop strategy and oversee all operational functions of the branch, ensuring high levels of customer service and performance management.
Health CareMedical DeviceVeterinary
Responsibilities
Manage Accounting & Financial Activities: Manage branch profit and loss performance against goals; partner with Branch Manager to develop budgets and allocate financial resources to achieve business goals; manage accounts payable and accounts receivable, make decisions and recommendations on delinquent accounts
Customer Service: Responsible for partnering with Branch Manager to create a customer service culture with in the branch. Resolve customer problems or concerns; manage Customer Service personnel; manage Service Department; assess customer satisfaction with Patterson
Inventory Management: Manage merchandise, parts, and equipment inventory processes and inventory turns; responsible for resolution of inventory variances; play active role in excess inventory liquidation. Partnering with Operations Manager to create a customer service culture within the branch
Performance Management: Create a culture of teamwork that promotes mutual trust and respect among all branch personnel. Establish a culture that promotes high levels of commitment and productivity; employ strategies to motivate employees and maintain morale. Review and evaluate the work of direct reports to assess job performance; coach and mentor employees to improve their performance; create performance improvement plans when necessary
Staffing: Participate in the selection process; make hiring and promotion decisions or recommendations; determine personnel needs to ensure coverage on all jobs and that branch obligations are met
People Management: Manages direct reports including the hiring, development, performance management, goal setting, and other managerial duties. Ensures direct reports are aware of and follow established business policies, practices, and Company’s Code of Conduct to create a supportive and productive working environment
Administrative: Implement policies, procedures, guidelines, and standards; identify process improvements to increase efficiency or reduce costs; manage process to audit files and records for compliance; plan and organize meetings or seminars; schedule or authorize training for employees; approve time cards, overtime and time off requests
Qualification
Required
Bachelor's degree or equivalent work experience
General computer proficiency including knowledge of MS Office
Must maintain a valid driver's license and good driving record
Preferred
Degree in general business
Previous management experience
Experience in finance, inventory management, accounting or human resources
Dental industry knowledge
Benefits
Full Medical, Dental, and Vision benefits and an integrated Wellness Program.
401(k) Match Retirement Savings Plan.
Paid Time Off (PTO).
Holiday Pay & Floating Holidays.
Volunteer Time Off (VTO).
Educational Assistance Program.
Full Paid Parental and Adoption Leave.
LifeWorks (Employee Assistance Program).
Patterson Perks Program.
Company
Patterson Companies, Inc.
Patterson strengthens the oral and animal health markets in North America and the United Kingdom.
Founded in 1877
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2024-12-11Acquired
1992-11-06IPO
Leadership Team
Mark S. Walchirk
President and CEO
Tony Pellerin
Vice President, Strategy / Corporate Development / M&A
Recent News
GlobeNewswire
2026-01-16
Morningstar.com
2026-01-07
Company data provided by crunchbase