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OpenLoop · 3 hours ago

Senior Engineering Manager

United States

Full-time

Remote

Senior Level, Lead/Staff

8+ years exp

OpenLoop is a telehealth support solutions company co-founded by Dr. Jon Lensing and Christian Williams, aiming to streamline care delivery across various specialties. They are seeking an Engineering Manager to lead a team of software engineers, drive technical strategy, and ensure the delivery of high-quality software products.

Health CareIT InfrastructureMedicalService IndustryTelehealth

Responsibilities

Leads, mentors, and develops a team of 3–7 software engineers, fostering a culture of innovation, collaboration, continuous learning, urgency, and over-communication

Conducts regular 1:1s, performance reviews, and career development planning

Recruits, interviews, and onboards new engineering talent

Collaborates with engineering leadership on team planning and resource allocation while promoting best practices in software development and code quality

Defines and implements technical strategy aligned with business objectives and our Cloud Center of Excellence

Oversees the full software development lifecycle from conception through deployment

Drives architectural decisions and technology stack choices, ensuring code quality, security, scalability, and maintainability

Champions agile development methodologies, continuous integration, and leads technical design reviews and architecture discussions

Spends 20%–30% of time doing hands-on technical work

Partners strategically with Product to translate requirements into technical solutions

Collaborates with QA to establish comprehensive testing strategies

Works with SRE to ensure seamless deployments

Communicates technical progress and challenges to stakeholders and provides technical expertise to other business teams

Plans and executes complex software projects with multiple dependencies, managing timelines, resource allocation, and risk mitigation

Ensures timely delivery of high-quality releases and maintains development processes and workflows

Monitors team velocity and drives continuous improvement

Leads post-mortem processes for incidents and project retrospectives

Other duties as assigned

Qualification

Software engineering experienceFull-stack developmentAWS expertiseProgramming languagesAgile frameworksCI/CD pipelinesDatabase systemsTechnical discussionsTeam dynamicsAdvanced EnglishProblem-solving skillsConflict resolution

Required

8+ years of software engineering experience, including 3+ years in management roles leading high-performing engineering teams

Experience with full-stack development and modern architectures, the software development lifecycle, release management, and agile frameworks (Scrum, Kanban)

Strong proficiency in multiple programming languages (TypeScript, Python, etc.) and at least 5+ years of experience with Node.js

Deep understanding of software architecture and design principles, with advanced experience using AWS

Knowledge of both SQL and NoSQL database systems

Familiarity with CI/CD pipelines and automated testing frameworks

Strong understanding of security best practices and compliance requirements

Advanced English (C1), with excellent verbal and written communication skills

Experience leading technical discussions, presenting to stakeholders, and translating business requirements into technical execution

Strong problem-solving and decision-making skills, with experience in conflict resolution and team dynamics

Proven ability to attract and retain high-performing engineering talent

Preferred

Experience in startup environments and in highly regulated industries (healthcare, fintech, etc.)

Experience with event-driven architecture, distributed systems, open-source contributions, and community involvement

Experience with modern frontend frameworks (React, Vue, Angular)

Knowledge of machine learning and AI technologies

Understanding of performance optimization and scalability, with experience using monitoring and observability tools

Familiarity with data analytics or BI tools

AWS Certified Solutions Architect or similar cloud certifications

Benefits

Medical, Dental, and Vision plans

Flexible Spending/Health Savings Accounts

Flexible PTO

401(k) + Company Match

Life Insurance, Pet insurance, and more

Company

OpenLoop

OpenLoop is the nation’s top white-label digital health infrastructure provider, powering virtual care delivery for healthcare organizations, employers, retailers, and consumer brands.

Founded in 2020

Des Moines, Iowa, USA

201-500 employees