Head of Infrastructure jobs in United States
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SignalWire · 1 month ago

Head of Infrastructure

positionUnited States
timeFull-time
remoteRemote
seniorityDirector/Executive

SignalWire is looking for a Head of Infrastructure to own our infrastructure strategy and execution. This role involves defining how to build, scale, and operate the platform while focusing on reliability, cost efficiency, and enabling product velocity.

Artificial Intelligence (AI)Call CenterEnterpriseGenerative AIMessagingTelecommunications

Responsibilities

You own our infrastructure strategy and execution. You define how we build, scale, and operate our platform. You keep the team focused on reliability, cost efficiency, and enabling product velocity
You'll lead a lean infrastructure team while staying hands-on. You write code, debug production issues, and architect systems. You build a culture of operational excellence
You drive measurable cost optimization. You make build vs. buy decisions. You evaluate and implement new technologies
You lead infrastructure modernization initiatives. You design and execute complex migrations. You ensure high availability and minimal downtime
You establish observability, monitoring, and incident response. You define SLAs and SLOs that matter to the business. You participate in on-call rotation
You partner with engineering leadership on capacity planning and technical decisions. You enable self-service infrastructure for product teams

Qualification

Infrastructure strategyKubernetes expertiseTerraform proficiencyCloud provider managementInfrastructure automationOperational excellenceCost optimizationRemote documentationTechnical communicationTeam leadership

Required

You've led infrastructure teams and owned significant scope
You're comfortable both managing people and writing Terraform
You've created measurable infrastructure outcomes - cost reductions, reliability improvements, migration successes
You can explain your specific contributions to those outcomes
You're an expert with Kubernetes in production
You've managed infrastructure at scale on at least one major cloud provider
You've built automation and infrastructure-as-code that multiplies team effectiveness
You prefer autonomous, high-trust environments
You document everything for remote teams
You've worked without rigid roadmaps
You communicate technical strategy clearly to non-technical stakeholders
You get things done
You find pragmatic solutions that balance technical debt with business needs
You ship iteratively and learn fast
You've worked in startups or fast-growing companies
You're comfortable with ambiguity and changing priorities
You do more with less
You've led teams with global personnel and understand how to motivate and inspire work with different personalities, timezones, and cultures
You know how to be flexible but also understand how to hold the line

Company

SignalWire

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SignalWire is an API and products platform that brings broadcast and enterprise-grade communications to anyone around the world.
dateFounded in 2017
location
Palo Alto, California, USA
people-size51-200 employees
web-link
http://www.signalwire.com

Funding

Current Stage
Growth Stage
Total Funding
$41.6M
Key Investors
T-Mobile VenturesTelekom Innovation PoolProsperity7 Ventures
2022-03-23Series B
2021-12-16Series B
2021-05-02Series B· $30M

Leadership Team

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Anthony Minessale
Founder and CEO
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Recent News

Business Wire
SignalWire Unveils Beta Open Source SDK & Reference App for Next-Gen Communications and Voice AI
2025-08-07
Business Wire
SignalWire Unveils Developer Voice Toolkit and Alpha Version of Sigmond AI Agent to Accelerate AI Communications Development
2025-08-06
MarTech Series
SignalWire Partners with Amazon Web Services to Power Advanced Voice-to-Voice AI Experiences with Nova Sonic Integration
2025-08-05
Company data provided by crunchbase