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nLogic · 1 month ago

NL-25-091 Army Metering Program Field Service Representative

Huntsville, AL

Full-time

Onsite

Senior Level, Lead/Staff

8+ years exp

nLogic is seeking a highly skilled Army Metering Program Field Service Representative responsible for optimization of an energy program’s metering and control systems. The FSR will train Energy Specialists and work with Facilities and Maintenance Directors to address mechanical and control issues for buildings.

Cyber SecurityTest and MeasurementTraining

Comp. & Benefits

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Provide customer support and work with the project engineers, other system engineers, and end-users, to assist in developing cost-effective methods for an efficient Utility Controls design and system solution

Work with essential/key team members to understand their systems requirements to ensure the correct IP infrastructure, points list, critical alarms, and scaling set points are integrated as designed

Properly address TCP/IP networks and RS-485 communications across multiple protocols including BACnet, Lon, Modbus, and others

Follow QA procedures to ensure quality control performed by others is properly implemented throughout projects

Write detailed daily reports pertaining to jobsite milestones

Perform inspections and testing of Utility Control Systems to ensure proper functionality

Coordinate project work internally within the department and externally with other departments to ensure all projects are completed on time

Provide on-site system assistance on a commercial or military system

Provide technical assistance with regard to daily operations, system upgrades, and preventative maintenance of military systems

Resolve operational and technical deficiencies within the system

Monitor daily system operations to ensure system performance and data requirements meet specifications

Identify, order, receive, and track parts

Update, refine, maintain, and deliver training material

May serve as a technical liaison between corporate departments, government customer, vendors, and others

May provide leadership to lower-level employees

Additional duties may be assigned based on customer or contractual requirements

Qualification

Utility Control SystemsTCP/IP networksSCADA systemsField service experienceElectrical schematic diagramsCommunication skillsMS OfficeTroubleshootingOrganizational skillsAttention to detail

Required

High school diploma or equivalent

Eight years of related work experience required

Ability to obtain/maintain SECRET Security Clearance; US Citizenship required

Ability to clearly present and communicate technical approaches and findings

Ability to travel to CONUS and/or OCONUS customer sites

Strong written and oral communication skills, detail oriented, strong organizational skills

Proven ability to multi-task and prioritize responsibilities

Excellent attention to details and diligent adherence to deadlines and deliverables

Experience with MS Office, Excel, Word, Visio, and PowerPoint

Ability to troubleshoot and resolve onsite issues

Ability to act independently and to coordinate the work of other employees and contractors on a customer site

Knowledge/understanding of Utility Control Systems

Understanding of electrical and mechanical schematic diagrams, control diagrams, prints, building operations, and electrical theory

Knowledge of ICS, SCADA, BMS, PLC and Metering systems and how they operate

Preferred

Bachelor's degree or higher in a related field preferred

Field service experience, preferably with the following programs/software: Metasys, Niagara, Rockwell Factory Talk; Tridium; Schneider Electric: Powerlogic/Struxureware; Siemens: Apogee; Ignition: Inductive Automation; Eaton Networks; Field Servers; Jace Controllers; Bacnet

Ability to integrate Sensors and peripheral devices

Ability to program Points and Tags in the HMI

Ability to update firm ware on devices