Grant Street Group · 2 months ago
Business Analyst - Incident Response (West Coast)
United States
Full-time
Remote
Mid Level
$70K/yr - $120K/yrGrant Street Group is seeking a Business Analyst for their Incident Response Management Team. This role is essential for reducing the frequency, duration, and impact of incidents across their product suite, requiring strong communication skills and the ability to analyze incident data.
ComputerSoftware
Responsibilities
You are highly communicative and can drive critical production issues to timely resolutions
You demonstrate leadership by being both approachable and confident
You ensure decisions are being made by the right people and action items have owners
You're an organized and skilled facilitator who leads effective risk assessments before launches and postmortems after incidents
You help teams spot patterns, flag bigger risks, and follow through on fixes
You are detail-oriented and identify shortcomings in our incident response procedures
When doing so, you suggest solutions to those problems
You are an active participant in the team’s success in reducing incidents and the company's success as a whole
Qualification
Required
Are committed to owning and solving impactful problems
Can quickly intake and communicate information to various audiences
Can stay calm, cool, and collected when the pressure is on
Are comfortable making decisions - and knowing when to escalate - without always having all the information
Are eager to learn about a wide range of products and technologies
Company
Grant Street Group
Software that Works to Help Government Work Better.
Founded in 1997
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Pierre Denis
Chief Technology Officer
Bill Haskins
CFO
Recent News
The Business Journals
2024-04-09
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