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STEPS Talent · 4 hours ago

Customer Service Representative

Tempe, AZ

Full-time

Onsite

Mid, Senior Level

5+ years exp

STEPS Talent is seeking an experienced Customer Service Representative to join a professional office team based in Tempe, AZ. This full-time, on-site position plays a key role in supporting customers, processing orders, and ensuring operational accuracy across internal systems.

Staffing & Recruiting

Responsibilities

Serve as the primary point of contact for customers via phone and email, handling inquiries, orders, and service requests with professionalism and clarity

Process customer orders, quotations, and sample requests accurately using ERP and office software

Coordinate with logistics and shipping providers to ensure timely deliveries and complete order documentation

Maintain accurate records, reports, and correspondence related to customer activity

Support general office operations and administrative functions as needed