Towards Employment · 1 month ago
Program Associate, Industry Partnerships
Cleveland, OH
Full-time
Onsite
New Grad, Entry Level
$40K/yr - $43K/yrTowards Employment is a non-profit organization focused on providing solutions to help individuals move out of poverty and into quality jobs. The Program Associate for Industry Partnerships plays a crucial role in supporting the Industry Partnership program by coordinating outreach, participant recruitment, and maintaining compliance with program data and records.
Career PlanningEducationSkill AssessmentTraining
Responsibilities
Perform outreach activities to recruit participants for IP programs. Perform screening and assessments of potential participants as required for each industry sector or employers
Act as first point of contact for incoming participants, initiate intake paperwork and schedule intake with Case Management team
Enter initial intake into TE data base (Commence)
Assist program staff with processing intake and eligibility paperwork to help ensure all required paperwork is submitted for processing in a timely manner
Perform general clerical duties including but not limited to: photocopying, faxing, mailing, filing, phone calls including; answering, follow-up, etc., and may require data-entry assistance
Assist staff with electronic data input as required for reporting purposes
Work in coordination with IP team to maintain up to date knowledge of commence requirements and specific contract reporting data
Create electronic and/or hard files to ensure compliance with contracted requirements
Monitor and maintain up to date electronic and/or hard case files; Identify deficiencies and relay to the program staff or supervisor and provide follow up to ensure files are brought into compliance
Assist with daily weekly and monthly reporting – ensuring data input is complete and information accurate to help ensure submitted in required timeframe
Participate in performance measurement and quality assurance training
Perform all other duties as assigned or requested by supervisor
Qualification
Required
Experience with data entry and proficiency with computers including Microsoft Office Products: Word, Excel, Power Point, Outlook, and Internet
Experience with data base systems is required
Possess strong administrative skills, proficiency with database and spreadsheets essential
Strong written and verbal communication skills, organizational, time management and problem solving skills are necessary
Excellent relationship building and customer service skills
Ability to work independently as well as a strong team player who is flexible, dependable, and demonstrates initiative and creativity
Commitment to Towards Employment mission and values
Detail Orientation – Prioritizes the importance of accuracy in all matters; ability to review work and identify errors; values high quality work product and responsiveness
Relationship Building - Ability to work effectively and collegially with people with a diverse cultural, socioeconomic, racial and educational backgrounds; ability to understand and bridge relationships between constituents and stakeholders, internally and externally
Confidentiality and Discretion – Ensures a high level of discretion at all times, on all matters
Communications Champion - Outstanding ability to effectively communicate with others, internally and externally; seeks clarification as needed to ensure expectations are clear and work product is on point
Social Justice Advocate – Passionate about promoting equity and inclusion at personal, organizational and systems levels; Understands the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities
Preferred
Experience working with diverse populations, particularly young adults with economic disadvantages a plus
OWCMS experience a plus
Benefits
Employer-subsidized medical and prescription
Traditional and Roth 401(k) plans with an employer match and profit sharing
Company-provided life and short-term disability insurance
Voluntary benefits such as, vision, dental insurance, HSA/FSA savings accounts and dependent life insurance
Paid parental leave
Generous paid time off (including vacation, 10 sick days, 13 paid holidays, and time off between Christmas Eve and New Year’s Eve)
Flexible schedules
Salary advances
Cell phone reimbursement
Employee Assistance Program offering free mental health support services
Company
Towards Employment
Towards Employment is a business skills training company.
Founded in 1976
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$4.01MKey Investors
Union Home Mortgage FoundationU.S. Department of Labor
2024-07-16Grant· $0.01M
2024-07-02Grant· $4M
Leadership Team
Jill Rizika
President & CEO
Nettie King
Recruitment Associate for Industry Partnerships
Company data provided by crunchbase