ID.me · 1 month ago
Lead Business Insights Analyst
McLean, Virginia
Full-time
Onsite
Senior Level, Lead/Staff
5+ years expID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. The Lead Business Insights Analyst will partner with the Operations team to deliver insights, develop key metrics, and contribute to process improvements that support the company's growth.
Cloud Data ServicesCyber SecurityFraud DetectionIdentity ManagementPrivacySoftware
Responsibilities
Work collaboratively with the Member and Product Operations teams to define and analyze metrics to track the success of the overall business with a primary focus on member experience, service levels, and cross-functional business performance
Improve business understanding of our members, our products, and our profitability through data analysis, data visualization, and storytelling techniques
Drive cross-functional and enterprise-wide solutions, providing thought leadership within and beyond working group
Convey business insights derived from analysis and dashboards to influence decisions/outcomes by senior leadership
Design dashboards to monitor KPIs and business metrics in a readable and digestible format that allows quick insights into performance
Frame business problems in analytical language and converting business requirements into datasets, analyses, models, and dashboards
Interpret data with business context to discover patterns and identify trends that support growth and increase efficiencies, implementing enhancements to address control gaps
Build and automate tools to surface key data to stakeholders across a broad range of data literacy levels
Provide ad hoc analysis as needed across a diverse set of teams and needs to support existing customers, future sales, and strategic business decisions
Work cross-functionally with the Data Engineering, Analytics Engineering and Data Science teams
Qualification
Required
5+ years in data analytics
Bachelor's degree in a quantitative field such as Accounting, Economics, Engineering, Finance, Math, Statistics or similar
5+ years of experience with SQL data manipulation, using an ETL tool such as dbt, and experience with building models in Excel
Preferred
Results-oriented mindset with an intense focus on achieving both short and long-term goals
A proven track record of problem-solving based on analytics to support business recommendations
Excellent verbal and written communication skills: the ability to present complex data in a digestible format to stakeholders of all data literacy levels
Comfortable creating dashboards in a BI framework such as Sigma, Snowflake, Metabase or comparable tools
Ability to handle multiple projects simultaneously: superb time management and prioritization ability
Ability to work independently and autonomously, as well as part of a team
Demonstrating statistical modeling, applied mathematics or STEM; R or Python
Experience in a hyper-growth company and consulting
Company
ID.me
ID.me is a digital identity wallet that allows users to securely prove their identity online.
1001-5000 employees
H1B Sponsorship
ID.me has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (2)
Funding
Current Stage
Late StageTotal Funding
$814.25MKey Investors
Ribbit CapitalAres ManagementViking Global Investors
2025-09-03Series E· $65M
2025-01-30Debt Financing· $275M
2024-11-25Secondary Market· $67M
Leadership Team
Blake Hall
Co-Founder and CEO
Samantha Greenberg
Chief Financial Officer
Recent News
BiometricUpdate.com
2026-01-07
BiometricUpdate.com
2025-12-18
Company data provided by crunchbase