Scaled Program Operations Manager jobs in United States
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Patreon · 1 month ago

Scaled Program Operations Manager

positionNew York
timeFull-time
remoteHybrid
seniorityMid Level
money$100K/yr - $130K/yr

Patreon is a media and community platform that empowers creators to monetize their work and engage with their fans. They are seeking a Program Operations Manager to support a hybrid program aimed at helping 300–500 creators grow their memberships through operational management, community engagement, and program design.

Content CreatorsMusicPodcastVideo
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H1B Sponsor Likelynote

Responsibilities

Manage the operational backbone of the program, including lifecycle emails, community engagement, segmentation workflows, and data tracking
Design and execute core retention / growth tactics, including leading regular creator-facing webinars, office hours, and structured feedback sessions
Collaborate closely with Product, Community, Marketing, and Creator Management to ensure the program delivers real impact for creators
Gather creator insights and iterate quickly to improve outcomes

Qualification

Program managementCommunity engagementData trackingLifecycle emailsWebinarsCreator insightsOrganizational skillsFast-paced adaptability

Required

Have experience running creator- or customer-facing programs at scale
Have managed lifecycle emails, onboarding sequences, or scaled outreach programs
Have run or contributed to community engagement (e.g., groups, webinars, events, office hours)
Are comfortable leading live creator-facing sessions — such as webinars, trainings, or feedback circles
Can run lightweight 1:1 creator consultations via email or short calls
Are a scrappy operator who thrives in fast-paced, ambiguous environments
Are highly organized and able to build workflows, processes, and dashboards from scratch
Use creator insights (quantitative + qualitative) to drive program improvements
Care deeply about helping creators grow and succeed on Patreon

Benefits

Equity plans
Healthcare
Flexible time off
Company holidays and recharge days
Commuter benefits
Lifestyle stipends
Learning and development stipends
Patronage
Parental leave
401k plan with matching

Company

Patreon

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Patreon is an online platform connecting musicians and other artists with their fan base.
dateFounded in 2013
location
San Francisco, California, USA
people-size201-500 employees
web-link
http://www.patreon.com

H1B Sponsorship

Patreon has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (32)
2024 (13)
2023 (12)
2022 (20)
2021 (3)
2020 (3)

Funding

Current Stage
Late Stage
Total Funding
$413.3M
Key Investors
Tiger Global ManagementGlade Brook Capital PartnersThrive Capital
2021-11-10Secondary Market
2021-09-15Series Unknown
2021-04-06Series F· $155M

Leadership Team

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Jack Conte
CEO & Co-Founder
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Sam Yam
Co-founder, President & CTO
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Recent News

Tubefilter
Have you heard? Smosh moves, Angry Ginge wins on TV, and Hatsune Miku gets bigger than ever
2025-12-13
vcnewsdaily
Venture Capital News: Patreon Raises $2.1M
2025-12-01
Vox
An exciting update to Vox’s Membership program
2025-11-19
Company data provided by crunchbase