Chubb · 1 month ago
AVP, Claim Manager
Philadelphia, PA
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expChubb is a world leader in insurance, providing a wide range of insurance products globally. The AVP, Claim Manager is responsible for managing the claim audit staff, overseeing the claim audit process, and ensuring compliance with industry regulations and company policies.
Commercial InsuranceFinancial ServicesHealth InsuranceInsuranceMortgageRisk Management
Responsibilities
Regular review of the work of the audit team and the Medicare reporting process
Set objectives for claim professionals and track progress throughout the year. Provide positive and constructive feedback and strive to identify growth opportunities
Clearly communicate company’s policies, requirements, and expectations. Identify and address performance issues. Conduct quarterly and year-end performance reviews
Foster a positive work environment
Oversee the claim audit process to conclusion
Provide critical support for annual reserve review process, including the collection of claim data and accuracy of data
Track detailed summary of claim file audit results for each account audited
Analyze audit results and prepare detailed reports highlighting findings, trends, and recommendations for improvements
Collaborate with claims management to address audit findings and implement corrective actions
Train and mentor audit team members, providing guidance on audit processes and best practices
Assist in the development and maintenance of audit tools and methodologies to streamline processes and increase efficiency
Serve as the principal liaison with Chubb Internal Audit regarding the Brandywine Claim File Audit process and results and respond to requests for supporting documentation and other information
Oversite of external and internal legal bill audit resources. Assist staff with audit results. Report key outcomes to senior management
Oversite of the Brandywine Medicare Reporting Process
Provide support to Brandywine Reinsurance, including supplying claim and financial information to facilitate reinsurance collection and managing the flow of information between the Reinsurance Group and Claim Professionals
Oversite of the new claim intake process
Manage Brandywine Direct Claims usage of outside consultants for claim file audit support
Coordinate the collection of claim data utilizing Brandywine tools and provide related training
Conduct quality control review of account summaries
Qualification
Required
A minimum of 10 years of experience in claims auditing or related field within the insurance industry
4-year college degree
Preferred
Strong knowledge of claims processes, insurance regulations, and auditing standards
Proven experience in managing teams and leading audit initiatives
Excellent analytical skills and attention to detail with the ability to identify trends and areas for improvement
Strong written and verbal communication skills, with the ability to effectively present findings to stakeholders at all levels
Proficient in using claims management systems and data analysis tools
Strength in Excel
Company
Chubb
Chubb is a mortgage firm that offers risk management, property, health, personal, business, health, home, and life insurance.
10001+ employees
H1B Sponsorship
Chubb has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$10.25BKey Investors
Berkshire Hathaway
2025-08-04Post Ipo Debt· $1.25B
2024-07-29Post Ipo Debt· $1.3B
2024-05-15Post Ipo Equity· $6.7B
Leadership Team
Annmarie Dugan Hagan
CFO Operations Technology & Transformation Chubb Group
John Keogh
President & Chief Operating Officer
Recent News
Beinsure - Insurance, Reinsurance, InsurTech Insights
2026-01-14
2026-01-08
2025-12-30
Company data provided by crunchbase