ETS · 1 week ago
Business Analyst
Olathe, KS
Full-time
Hybrid
Mid Level
3+ years expETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. The Business Analyst at PSI supports the business through data analysis, acting as a liaison between stakeholders and technology teams to improve efficiency and quality of products and solutions.
AssociationEdTechEducationSkill Assessment
Responsibilities
Identifying the true business need of internal and external customers and separating those from existing processes
Acting as a point of contact with the business on behalf of the technology organization for new features and customer implementations
Being a leader for change and process improvement
Reviewing new features and client implementations to identify business requirements and coordinate with teams within technology to determine the best possible solutions
Identifying, documenting, and tracking customer business requirements
Critically analyzing and prioritizing requirements elicited from customers
Understanding customer requirements and determining how PSI systems can best meet them
Maintaining relationships with internal and external customers, stakeholders, and team members
Obtaining and maintaining in-depth knowledge of PSI platforms and business processes
Guiding internal and external customers through requirements gathering to improve customer experience
Understanding the product strategy and roadmap, and how it can be applied to customer needs
Managing products throughout the product life cycle, as new features and functionalities are added to the product
Performing product demonstrations to customers and providing detailed feedback to the product and development teams
Qualification
Required
Education to Bachelor's degree level in related field is required, such as Business Analysis, Business Administration, Computer Science or MIS
3+ years of experience in a business analysis role is required
Experience of successfully engaging in multiple initiatives simultaneously with overlapping deadlines is required
Preferred
Experience in the assessment or education industries
Experience using project management tools such as Jira/Confluence, Monday.com, and/or Smartsheet
Benefits
Multiple Business Resource Groups (BRG) for you to learn and advance your career growth
Up to an additional 8 hours of PTO for volunteer work on causes that are important to you
Company
ETS
ETS is a global education and talent solutions organization, enabling lifelong learners to be future ready.
1001-5000 employees
H1B Sponsorship
ETS has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (85)
2024 (39)
2023 (127)
2022 (60)
2021 (43)
2020 (55)
Funding
Current Stage
Late StageLeadership Team
Amit Sevak
Chief Executive Officer
Chris Draper
Vice President and COO, College Board Programs
Recent News
Business Standard India
2025-11-12
Company data provided by crunchbase