Gracious Hospitality Management · 1 month ago
Facilities Manager (550 Madison)
Gracious Hospitality Management is preparing to launch their 550 Madison project, a multi-level dining destination in Midtown Manhattan. The Facilities Manager will oversee ongoing maintenance and ensure operational excellence across all restaurant and office locations.
Food and BeverageRestaurantsSnack Food
Responsibilities
Uphold the operational excellence and high standards of appearance for all restaurant locations and the corporate office located in NYC
Proactively inspect equipment, furniture, and all physical properties to assess for malfunctions or damages (including interiors of restaurants - furniture, floor, walls, displays, etc.)
Repair or replace all reported areas in all restaurants in a timely manner, either directly or through the support of outside vendors
Be present during the maintenance work done by outside vendors/companies, assisting with electrical, plumbing, or HVAC repairs, as needed
Communicate and report all results of outside vendors/companies to the Director of Project Management
Keep an organized, informative and up-to-date log of all requested and completed repairs
Ensure a high-quality, but resourceful approach is taken with all vendors, keeping the company’s expenses at a minimum but prioritizing quality
Manage minor repairs and maintenance directly, for example, paint and upgrade items as needed, including filling in gaps and crevices on walls, sidewalks, etc
Undertake light installation or carpentry (E.g., build cabinets, etc.)
Perform preventive maintenance and routine landscaping, when needed
Purchase materials needed for repairs, and keep all backstock of materials well-organized and inventoried
Perform regular facilities and maintenance walkthroughs at all assigned restaurant and office spaces, and report issues to the General Manager and Director of Operations, prior to scheduling work
Prioritize work orders requested by different locations, and submit a location work schedule for approval to the Director of Operations weekly
Ensure that any work assigned to outside vendors falls within budgeted maintenance spending per location
Qualification
Required
Effective and efficient written and verbal communication skills, with the versatility to communicate effectively with various stakeholders
Must be reachable by email and able to communicate via phone as well
Excellent organizational skills and attention to detail
A positive, results-oriented, team-player mentality
Ability to work under pressure and maintain professionalism when working under stress
Able to work a flexible schedule in order to accommodate business levels (weekend, nights, and holiday availability required); we will endeavor to provide reasonable accommodations for sincerely held religious beliefs
Technically savvy; familiar with software such as Slack, Asana, TeamWork, Microsoft Office, and Google Workspace
Ability to maintain a positive working relationship with all third-party vendors
Extensive knowledge of facilities and building systems, including HVAC, electrical, plumbing, and security systems
Benefits
Comprehensive Medical, Dental, and Vision benefits
Flexible Spending Account/Health Savings Account
Commuter Benefits
Referral Bonus Program
Career Advancement Opportunities
Employee Recognition Awards
Employee Dining Discounts
Paid Time Off