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Impact XM · 2 days ago

Senior Account Manager

Dayton, NJ

Full-time

Onsite

Mid, Senior Level

4+ years exp

Impact XM is a global event and experiential marketing agency that empowers brands to power business. They are seeking a Senior Account Manager who will be the strategic partner and tactical lead for corporate and experiential programs, managing every detail to deliver memorable events.

AdvertisingMarketing

Responsibilities

Lead end-to-end project management for multi-day, multi-track experiential events—including agenda design, venue sourcing, content, production, hospitality, and on-site delivery

Serve as the primary client contact, cultivating senior-level relationships and positioning Impact XM as a trusted advisor

Translate client goals into immersive event experiences that tell a story, engage audiences, and drive measurable business results

Collaborate with internal teams (Creative, Strategy, Production, Digital, Content) to ensure seamless, brand-aligned delivery

Manage budgets, vendor negotiations, financial tracking, and reconciliation—ensuring strong program margins and fiscal accountability

Coach and mentor Account Managers and Coordinators, fostering a collaborative culture and developing the next generation of client service leaders

Qualification

Account ManagementEvent ManagementClient ServiceBudget ManagementCommunication SkillsMentoringCollaborationStorytelling

Required

4+ years' experience in Account Management or Senior Account Management within events, experiential, or agency environments

Proven success managing large-scale corporate and experiential events, including press conferences, leadership meetings, global experiences, and brand activations

Exceptional client service skills, with the ability to anticipate needs, respond quickly, and build lasting trust

Strong financial acumen, including budget management, forecasting, and margin accountability

Excellent communication and presentation skills—you can lead a client meeting with confidence and clarity

A collaborative spirit and mentoring mindset, able to inspire teams and elevate colleagues

Passion for experiential storytelling, audience engagement, and delivering unforgettable event moments