Tierra Encantada · 1 month ago
District Manager in Training
Eagan, MN
Full-time
Onsite
Entry, Mid Level
$65K/yr - $75K/yr
1+ years expTierra Encantada is a leader in Spanish immersion early education, providing education and care to young children. The District Manager in Training is a developmental leadership role for Center Directors to broaden their impact and prepare for district-level responsibilities, overseeing multiple centers and ensuring operational excellence.
EducationFranchise
Responsibilities
Serve as Center Director at your primary location, maintaining full responsibilities as outlined in the Center Director job description
Provide hands-on coaching and strategic oversight to the Assistant Director or Center Director at designated locations, ensuring alignment in culture, operations, and expectations
Act as a connector between locations and the District Manager-escalating issues, identifying trends, and proactively driving resolution
Ensure leadership continuity and stability across locations, stepping in as needed to maintain operational quality
Build and maintain strong, trust-based relationships with families through timely, respectful, and inclusive communication
Drive enrollment growth by improving the tour experience, increasing lead conversion, and building strong community relationships
Actively support and lead family engagement initiatives and community-facing events to elevate center visibility
Leverage parent feedback and center data to take decisive action that enhances the overall family experience across locations
Develop district-level leadership capabilities through targeted experience in enrollment strategy, brand positioning, and customer service leadership
Model and reinforce a strong, mission-aligned culture that prioritizes accountability, collaboration, and recognition
Coach and mentor center leadership at designated locations with a focus on developing high-performing, engaged teams
Share and implement best practices related to hiring, onboarding, staff retention, compliance, and communication
Proactively address performance issues and lead tough conversations when needed to maintain team standards
Partner with center leadership to build strong team morale and reduce staff turnover through meaningful recognition and growth opportunities
Hold locations to the highest standards of health, safety, and licensing compliance-taking swift action to address risks or violations
Conduct regular walkthroughs and audits to ensure environments are safe, clean, and aligned with Tierra standards
Collaborate with the District Manager to roll out new initiatives, support licensing visits, and drive operational consistency
Monitor and improve key performance indicators including financial performance, staff engagement, enrollment, and parent satisfaction
Maintain a visible leadership presence across locations to reinforce expectations, respond to emergent issues, and support team success
Qualification
Required
Current Center Director in good standing at Tierra Encantada with at least 12 months of proven leadership success
Bachelor's degree in Management, Business, Marketing, Early Childhood Education, Child Development, Education, or a related field, or equivalent combination of relevant experience and education
Demonstrated excellence in team development, operations, family engagement, and financial performance
Strong organizational and time management skills, with the ability to juggle multiple priorities across sites
High emotional intelligence, collaborative mindset, and ability to influence without direct authority
Commitment to Tierra Encantada's values and mission, with a desire to grow into a District Manager role
Willingness to travel between assigned centers
CPR, First Aid, and Food Protection Manager certification required (or willingness to complete within 90 days of hire)
Proficient in Microsoft Office Suite (Excel, Word) and G-Suite (Gmail, Google Docs, Sheets, Drive, Calendar); ability to learn new technologies as needed
Excellent hearing and eyesight; capable of bending, crouching, reaching, and lifting up to 50 lbs in scenarios involving child handling, safety, and emergencies
Ability to travel frequently within the district to visit centers and attend meetings
Preferred
Bilingual in Spanish
Company
Tierra Encantada
The Leader in Spanish Immersion Early Education®
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$38MKey Investors
Susquehanna Growth Equity
2024-07-09Private Equity· $38M
Leadership Team
Kristen Denzer
Founder & Chief Executive Officer
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