Sr Principal AI Engineer (IT Go-To-Market & Customer Experience) jobs in United States
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Palo Alto Networks · 1 month ago

Sr Principal AI Engineer (IT Go-To-Market & Customer Experience)

Palo Alto Networks is a cybersecurity company dedicated to protecting our digital way of life. They are seeking a Senior Project Manager to drive critical initiatives and manage projects from concept to delivery, ensuring collaboration among cross-functional teams and clear communication with stakeholders.

Agentic AICloud SecurityCyber SecurityNetwork SecuritySecurity
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Drive Action from Ambiguity: Take ownership of ill-defined problems or broad initiatives and structure them into executable project plans with clear scope, milestones, and dependencies
Lead with Curiosity: Proactively identify weak explanations or process gaps. You will not just document requirements but challenge assumptions, validate data, and interview stakeholders to ensure we are solving the root cause rather than the symptom
Operational Rigor: Establish and maintain the 'rhythm of the business' for your projects. You will ensure meetings are effective, documentation is pristine, and action items are followed through to completion
Stakeholder Orchestration: Serve as the central hub for your projects, coordinating efforts across matrixed teams. You will collaborate with peers and leadership to ensure alignment on goals and timelines
Clear & Concise Communication: Translate complex operational updates into simple, narrative-driven status reports. You will be responsible for ensuring that no stakeholder is surprised by a risk or delay
Project Governance: Monitor project health using appropriate metrics and KPIs. You will be quick to identify risks and decisive in proposing mitigation plans
Continuous Improvement: Use your inquisitive nature to spot inefficiencies in how the Technical Services organization operates and propose practical solutions to streamline workflows

Qualification

Operational RigorProject ManagementCommunication SkillsAgile MethodologyStakeholder ManagementCurious MindsetNavigating AmbiguityCollaboration

Required

5-8 years of project management experience, preferably within a professional services, customer success, or technical operations environment
Radical Ownership: A track record of taking full accountability for project outcomes. You function effectively as an Individual Contributor who can drive results through influence rather than authority
Curious Mindset: Demonstrated history of digging deeper than the surface level—asking the hard questions to clarify 'gray areas' and ensuring distinct understanding among all parties
Navigating Ambiguity: Proven ability to remain calm and focused in a fast-paced environment where answers aren't always immediately clear; you are comfortable creating structure where none exists
Communication Excellence: Strong verbal and written communication skills. You can synthesize scattered information into a clear status update or process document
Operational Fluency: Experience with standard project management methodologies (Agile, Waterfall, or hybrid) is helpful, but the ability to apply the right amount of process to the problem at hand is more important than specific frameworks or techniques
Collaboration: High emotional intelligence and the ability to build trust with diverse teams, including technical and non-technical stakeholders

Benefits

Restricted stock units
Bonus

Company

Palo Alto Networks

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Palo Alto Networks is a cybersecurity company that offers cybersecurity solutions for organizations.

H1B Sponsorship

Palo Alto Networks has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (579)
2024 (482)
2023 (341)
2022 (452)
2021 (493)
2020 (235)

Funding

Current Stage
Public Company
Total Funding
$65M
Key Investors
Icon VenturesLehman HoldingsGlobespan Capital Partners
2012-07-20IPO
2008-11-03Series C· $10M
2008-08-18Series C· $27M

Leadership Team

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Helmut Reisinger
CEO EMEA
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Nikesh Arora
Chairman CEO
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Company data provided by crunchbase