LG Electronics · 1 month ago
Senior E-commerce Merchandising & Operations Manager
Englewood Cliffs, NJ
Full-time
Onsite
Senior Level
$140K/yr - $175K/yr
7+ years expLG Electronics is seeking a strategic and results-driven Senior E-commerce Merchandising & Operations Manager to drive the overall strategy, planning, and execution of merchandising and operations of the Home Appliances Kitchen categories on our D2C channels. This role will ensure that the online shopping experience is compelling, intuitive, and optimized for conversion and revenue growth.
Consumer ElectronicsElectronicsHardwareTelecommunications
Responsibilities
Develop and implement the merchandising strategy for the home appliance kitchen categories to achieve online sales goals
Drive eCommerce sales through innovative, effective and profitable marketing/merchandising programs and strategies
Align online merchandising efforts with overall company goals, seasonal demand and product launches
Optimize product placement and categorization for improved discoverability and navigation
Partner with Business Units to prioritize high-impact initiatives and ensure accuracy of promotional offers and site placements
Collaborate with ecommerce sales teams to design and execute effective online promotional campaigns and (exclusive/early) product launches to achieve revenue goals
Develop sales, marketing and campaign strategies for seasonal selling programs, new product launches, etc. for the assigned categories
Evaluate the effectiveness of promotions and adjust strategies to maximize ROI
Maintain operational trackers, SKU lists, and promotional calendars to ensure transparency and accuracy
Identify and drive process improvements to increase efficiency and reduce operational errors
Ensure compliance with all eCommerce operational policies, including data accuracy, testing, and change control
Collaborate with cross-functional teams to ensure on time and error-free launch of all programs
Analyze sales data, customer behavior, and web analytics to identify trends and opportunities
Use insights to make data-driven decisions for improving product assortments, promotions, and merchandising tactics
Monitor key performance indicators (KPIs) and implement strategies to enhance conversion rates and average order value
Identify opportunities for improvement and recommend actionable strategies based on data findings
Work with analytics team for deeper analysis as needed
Translate performance trends into data-driven recommendations that improve the overall shopping experience and business results
Drive continuous improvement of the path to purchase journey to increase conversion rates
Utilize data-driven insights to identify opportunities for improvement in functionality, navigation and overall user experience
Collect and analyze consumer insights to help develop the sales funnel and product roadmap that delivers a best-in-class online user experience
Run test and learn initiatives to drive aggressive business goals
Provide valuable market intelligence by frequently documenting and analyzing the merchandising and product strategies of best-in-class eCommerce companies
Qualification
Required
Bachelor's degree in Marketing, Business, eCommerce, or a related field
7+ years of experience in online merchandising or related work experience
Strong business acumen and ability to connect tactical execution to overall sales and growth objectives
Knowledge of eCommerce best practices, trends and digital marketing tactics
Familiarity with SEO principles, on-site search optimization, and A/B testing principals
Experience with e-commerce platforms (e.g., Shopify, Magento) and content management systems
Hands-on experience using Google Analytics 4 (GA4), Tableau dashboards and Excel/Sheets for reporting and analysis
Proven ability to manage multiple priorities, meet deadlines, and deliver under pressure
Creative mindset with a keen eye for detail and aesthetics
Entrepreneurial, passionate about consumer experience and savvy about managing business goals
Strong interpersonal and relationship management skills & ability to work with cross-functional teams and key stakeholders
Strong analytical, problem solving, and decision-making skills
Excellent communication skills (verbal and written) and comfortable presenting in large groups
Ability to adapt in a fast-paced collaborative environment
Strong proficiency in Microsoft Excel and PowerPoint
Passion for consumer electronics, appliances, and digital retail innovation
Benefits
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life.
Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Company
LG Electronics
LG Electronics manufactures a wide range of products including televisions, smartphones, and home appliances.
10001+ employees
H1B Sponsorship
LG Electronics has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (23)
2024 (27)
2023 (19)
2022 (10)
2021 (10)
2020 (11)
Funding
Current Stage
Public CompanyTotal Funding
$800M2024-04-18Post Ipo Debt· $800M
2023-02-01Post Ipo Equity· $0M
2003-01-10IPO
Leadership Team
Don Kwack
President and CEO
Hwan Yong
President & CEO - Air Conditioning & Energy Solution Company
Recent News
2026-01-12
2026-01-12
PR Newswire
2026-01-11
Company data provided by crunchbase