CVS Health · 7 hours ago
Senior Software Development Engineer - SRE, Retail and Pharmacy
Boston, MA
Full-time
Onsite
Senior Level
$93K/yr - $222K/yr
5+ years expCVS Health is the nation’s leading health solutions company, dedicated to transforming health care for millions of Americans. The Senior Software Development Engineer - SRE, Retail & Pharmacy plays a crucial role in ensuring the reliability, scalability, and performance of technologies that support pharmacy and retail operations across the country.
Health CareMedicalPharmaceuticalRetailSales
Responsibilities
Architect and implement observability solutions using tools such as Splunk, Dynatrace, Datadog, Prometheus, Grafana, etc. to ensure visibility into retail and pharmacy systems
Develop proactive alerting and dashboarding strategies to detect and resolve issues before they impact customers and store operations
Define and manage Service Level Objectives (SLOs), Service Level Agreements (SLAs), and error budgets for critical store applications
Lead critical incident recovery and postmortem processes to drive continuous improvement
Identify and eliminate bottlenecks in development and deployment workflows to improve lead time and reduce change failure rates
Conduct performance testing and reliability audits to ensure system robustness
Partner with development teams to embed Site Reliability Engineering (SRE) principles into the software development lifecycle
Build SRE NFR (Non-Functional Requirement) reviews for codes shipping to production
Support and optimize applications deployed across CVS retail and pharmacy locations
Collaborate with infrastructure and store operations teams to ensure high availability and performance of store systems
Champion containerization and orchestration using OpenShift and Kubernetes in hybrid cloud environments
Leverage CI/CD pipelines to enable automated deployments at scale
Understanding of microservices architecture
Qualification
Required
5+ years of experience in SRE, DevOps, or related technology roles
3+ years of experience in delivering software in a large-scale environment with reliability and resilience concepts (multi-region, multi-cloud, containerization, etc.)
2+ years of experience with programming languages/frameworks
2+ years of experience on Cloud Technologies (AWS, Microsoft Azure, Google Cloud), Microservices concepts, and capabilities like Rancher, Docker, Kubernetes, and web API's
2+ years of experience with source control and continuous integration tools like GitHub, BitBucket, or Jenkins
Experience with observability and monitoring tools such as Splunk, Dynatrace, Datadog, Prometheus, Grafana, etc
Experience using customer feedback tools such as Quantum Metrics, Medalia, and Adobe Analytics
Proficiency in scripting and automation frameworks
Understanding of microservices architecture and cloud-native technologies
Experience in Incident Management, Change Management, Infrastructure Support, and Problem Management concepts and processes
Excellent interpersonal and communication skills, including the ability to engage technical and non-technical stakeholders
Bachelor's degree in Computer Science, Engineering, or related field/specialized training/relevant professional qualification required
Preferred
Experience with retail SRE organizations, including experience with store systems; Point of Sale (POS), hand-held devices, etc
Experience supporting retail or pharmacy systems at scale
Expertise in cloud development and deployment technologies, including containerization and multi-cloud configurations
Expertise in configuring, supporting, and managing Rancher, Kubernetes, and/or Docker
Demonstrated understanding of various API management and related platforms like Apigee, Vordel, Data power
Master's degree in Computer Science, Engineering, or related field preferred
Benefits
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings
Tobacco cessation and weight management programs
Confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access
Company
CVS Health
CVS Health is a health solutions company that provides an integrated healthcare services to its members.
10001+ employees
H1B Sponsorship
CVS Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Public CompanyTotal Funding
$4BKey Investors
Michigan Economic Development CorporationStarboard Value
2025-08-15Post Ipo Debt· $4B
2025-07-17Grant· $1.5M
2019-11-25Post Ipo Equity
Leadership Team
David Joyner
President and Chief Executive Officer, CVS Health
Chandra McMahon
SVP & CISO
Recent News
2026-01-13
Hartford Business Journal
2026-01-11
Digital Commerce 360
2026-01-07
Company data provided by crunchbase