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KPMG US · 1 week ago

Associate Director, Identity Access Management (IAM)

Baltimore, MD

Full-time

Onsite

Senior Level, Lead/Staff

10+ years exp

KPMG is a well-regarded firm providing audit, tax, and advisory services. They are seeking an Associate Director of Identity Access Management (IAM) to lead a global team, manage authentication services, and ensure high levels of customer satisfaction.

Financial Services

No H1B

Responsibilities

Lead and motivate a global team of internal and vendor-provided identity and access management professionals, fostering a culture of high performance, collaboration, and continuous improvement

Manage the delivery of critical authentication services, including Single Sign-On (SSO) and Multi-Factor Authentication (MFA), primarily leveraging Entra ID and Okta, to secure cloud and on-premise solutions

Function as the primary point of contact for internal customers, ensuring a high level of service and satisfaction by effectively communicating technical concepts to non-technical audiences and managing expectations

Develop and maintain strong relationships with internal stakeholders and external vendors, using strong negotiation and communication skills to align on service delivery, enhancements, and strategic goals

Oversee the performance of the managed services agreement with the team's trusted vendor, ensuring service level agreements (SLAs) are met and value is delivered

Contribute to the IAM service roadmap and strategy, identifying opportunities for service improvement and ensuring alignment with the organization's evolving technology needs

Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment

Qualification

Identity Access ManagementSingle Sign-On (SSO)Multi-Factor Authentication (MFA)Entra IDOktaCustomer serviceCommunication skillsNegotiation skillsInterpersonal skillsStrategic mindset

Required

Minimum ten years of recent experience, minimum five years of recent qualified experience

Bachelor's degree from an accredited college or university or relevant work experience of five years and a total of ten years as a professional

Minimum of a high school diploma or GED is required

Experience in delivering a high standard of customer service, with the ability to guide both technical and non-technical stakeholders

Passion for leading and developing people, with exceptional communication, negotiation, and interpersonal skills to motivate your team and build strong relationships

Strategic mindset, and the ability to keep a team focused on achieving operational excellence and long-term goals

Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)