Montefiore Einstein Technology · 1 month ago
Outreach Specialist
2058 Jerome Avenue
Full-time
Onsite
New Grad, Entry Level
$29.70/hr - $29.70/hrMontefiore Einstein Technology is a healthcare provider focused on substance abuse treatment. The Outreach Specialist will assist individuals enrolled in treatment at SATP in engaging in their substance abuse treatment and help patients comply with appointments and connect with primary care and psychiatric services.
Information Technology & Services
Responsibilities
Work closely with patients enrolled in SATP and NDRC to aid in engagement in treatment. This may include meeting with patients within the program, calling patients by phone, meeting with patients in the community, and accompanying patients to appointments. Outreach patients who have stopped attending treatment at their last known residents
Actively listen to patients enrolled at SATP and NDRC and encourage them to communicate any concerns to appropriate staff on their treatment team. Major issues will be escalated to supervisors
Document all patient contacts in the electronic medical record, including phone calls, onsite visits and offsite interactions
Meet with patients in emergency department to assist in engagement and referral to substance abuse treatment at SATP and NDRC
Assist individuals enrolled in treatment with referrals to needed services and connection to resources in the community
Describe the nature and purpose of services offered at SATP and NDRC to patients interested in or enrolled in the program
Motivate patients enrolled at SATP and NDRC to actively participate in their health and recovery
Collaborate with a multidisciplinary team in order to build and maintain positive working relationships with staff at SATP and NDRC
Qualification
Required
High School Diploma / GED required
Certified Recovery Peer Advocate (CRPA) or CRPA-eligible following completion of internship hours
Familiarity with Microsoft Word and Excel
Excellent oral, written and interpersonal communication skills
Ability to provide outreach to patients enrolled in program, find creative solutions to challenges, build motivation in patients using empirically supported strategies including motivational interviewing
Ability to demonstrate ethical behavior and uphold standards, to provide emotional support and instrumental assistance to patients enrolled in treatment, and to assist patients in defining and working toward their recovery goals
Familiarity with Microsoft Word and Excel
Utilize knowledge of adults across the lifespan to help develop patient-specific goals and provide patient-centered services
Company
Montefiore Einstein Technology
Montefiore Einstein Technology began a cultural transition from a provider of IT services and support to an integral component of Montefiore Medical Center/Systems and its affiliates located in the Bronx, Westchester, and Rockland Counties, with our focus on Customer Service and meeting Montefiore’s Health Systems Mission, Vision, and Values.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase